CVL Dealer Sales - Retail Client Manager

Bank of America; Allentown (Lehigh County); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Retail Client Manager to enhance dealer relationships and drive auto loan production. This role involves prospecting new clients, managing dealer portfolios, and executing risk management activities. The ideal candidate will possess strong communication skills and a proven track record in sales, with the ability to work independently or as part of a team. Join a forward-thinking company that values diversity and offers opportunities for growth and impact in the financial sector.

Qualifications

• 5+ years experience in retail financing to automotive dealerships.
• Strong communication and negotiation skills are essential.

Responsibilities

• Develop and manage dealer relationships to increase loan production.
• Prospect new clients and manage dealer portfolios effectively.
• Work with underwriting to ensure risk management.

Skills

Business Development

Client Management

Customer and Client Focus

Influence

Prospecting

Active Listening

Adaptability

Negotiation

Networking

Relationship Building

Client Solutions Advisory

Emotional Intelligence

Referral Identification

Education

High School Diploma / GED

Undergraduate Degree

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

The Retail Client Managers' primary responsibility is to develop and manage dealer relationships to increase Auto & RV applications and loan production. The Retail Client Manager will prospect new clients, share the benefits of our program, and upon signing, manage all aspects of the dealer's portfolio to ensure a mutually beneficial partnership. Secondary responsibilities include cross-selling Merrill Edge, participating in local market leadership team activities, and working with DFS partners for referral opportunities. This position also requires working closely with underwriting and support staff to ensure all market aspects are appropriately managed. The role demands a self-motivated individual with strong communication, time management, and computer skills, as well as the ability to perform market analysis, forecasting, and development.

Responsibilities:

1. Develops and manages dealer relationships, including partnering on referral opportunities, to increase auto applications and loan production sales.
2. Prospects new clients, articulates the program benefits, and manages all aspects of the dealer's portfolio to maintain a mutually beneficial partnership.
3. Works with underwriting and fulfillment partners to ensure risk management.
4. Executes risk management activities, including monitoring dealer activity and negative news to minimize risk and exposure for the bank.
5. Captures market intelligence and provides feedback to leadership.
6. Represents Consumer Vehicle Lending (CVL) in the market, hosting client engagement events and industry conferences.

Skills:

• Business Development
• Client Management
• Customer and Client Focus
• Influence
• Prospecting
• Active Listening
• Adaptability
• Negotiation
• Networking
• Relationship Building
• Client Solutions Advisory
• Emotional Intelligence
• Referral Identification

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Required qualifications:

• 5+ years experience selling retail financing to automotive dealerships or equivalent outside sales experience.
• Strong communication and negotiation skills to effectively sell our value proposition and maintain dealer relationships.
• The ability to be a strong individual contributor with a team player attitude.
• Ability to drive long distances with possible overnight stays.

Desired qualifications:

• The ability to work independently or in a team environment.
• Established dealer relationships within the market.
• Undergraduate degree.

Shift: 1st shift (United States of America)

Hours Per Week: 40