Cutthroat' Saloon- Greeter |Part-time

Hyatt Regency; Incline Village (NV); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Discounted hotel stays

Friends & Family rates

Free colleague meals

Paid Time Off

Education reimbursement

Team celebrations

Job summary

Hyatt Regency Lake Tahoe Resort, Spa and Casino in Incline Village, NV seeks a friendly Greeter to welcome guests, manage the flow of the dining room, and support the restaurant team for smooth service. This part-time role requires a warm, professional demeanor, the ability to multitask in a fast-paced environment, and flexible availability including evenings, weekends, and holidays.

You will escort guests to tables, present menus, answer questions about the menu and property offerings, and

Qualifications

• Previous customer service or host/greeter experience preferred but not required
• Ability to remain calm and courteous under pressure
• Strong verbal communication and interpersonal skills
• Comfortable standing and walking for extended periods
• Must be able to work a flexible schedule, including evenings, weekends, and holidays

Responsibilities

• Greet guests promptly and warmly upon arrival
• Manage reservations and waitlists using the seating system
• Communicate accurate wait times and accommodate guest preferences when possible
• Escort guests to tables and present menus
• Answer guest inquiries about the menu, restaurant, and property offerings
• Maintain cleanliness and organization of the host stand and entrance area
• Collaborate with servers, bussers, and managers to ensure seamless service

Skills

Strong verbal communication

Interpersonal skills

Customer service

Job description

Organization- Hyatt Regency Lake Tahoe Resort, Spa and Casino

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. As the first point of contact for guests at Cutthroat's Saloon, Greeters create a welcoming atmosphere that sets the tone for an exceptional dining experience.

Position Summary

The Greeter is responsible for welcoming guests, managing the flow of the dining room, and supporting the restaurant team to ensure smooth operations. This highly visible role requires a warm, professional demeanor and the ability to multitask in a fast-paced environment.

Responsibilities

• Greet guests promptly and warmly upon arrival
• Manage reservations and waitlists using the seating system
• Communicate accurate wait times and accommodate guest preferences when possible
• Escort guests to tables and present menus
• Answer guest inquiries about the menu, restaurant, and property offerings
• Maintain cleanliness and organization of the host stand and entrance area
• Collaborate with servers, bussers, and managers to ensure seamless service

Qualifications

• Previous customer service or host/greeter experience preferred but not required
• Ability to remain calm and courteous under pressure
• Strong verbal communication and interpersonal skills
• Comfortable standing and walking for extended periods
• Must be able to work a flexible schedule, including evenings, weekends, and holidays

Part-Time Colleague Benefits Include

• Discounted hotel night stays and Friends & Family room rates at Hyatt hotels worldwide
• Free colleague meals during shifts
• Paid Time Off (PTO)
• Up to $1,000 per year in Education and Wellness Reimbursement
• Team celebrations and engagement events throughout the year
• Access to professional development and career advancement opportunities

Our Values

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Equal Opportunity Employment

Hyatt is an equal-opportunity employer. R C R S SO GI NI D V.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.