Customs Trade Coordinator

FedEx Logistics; Indianapolis (IN); Hybrid; USD 26,000 - 27,000; Full time

Benefits offered by this job

Paid Training Provided

Job summary

FedEx Logistics in the United States is seeking a detail-oriented Import Documentation Specialist to coordinate customs documentation for goods entry. The role emphasizes accurate data entry, classification of goods, and high-level customer service across internal teams and customers.

The position offers a hybrid schedule with 8:00 AM–4:30 PM hours, mandatory overtime during peak periods, and requires residence within 50 miles of the location.

Qualifications

• HS Diploma or GED required; no industry experience required.
• Minimum of 6 months work experience preferred.
• 1 year of experience using computer systems in professional or educational settings.
• Excellent verbal and written communication; strong organizational and interpersonal skills.
• Ability to handle high volume and work independently with minimal supervision.

Responsibilities

• Coordinate documentation required by US Customs and Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from databases, SOPs, tariff books or the internet.
• Data entry and processing of various import-related documentation for submission to US Customs; may handle PGA filings.
• Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work with internal staff, other FedEx operations, and customers to deliver high-level service.
• Process agency brokerage shipments; may handle remote filings.
• Ensure compliance with government and organizational policies.

Skills

Excellent communication

Data entry

Problem solving

Independent worker

Education

HS Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

MS Teams

SharePoint

Job description

Preferred Qualifications

Excellent communication and computer administration skills. Intermediate or advanced in Microsoft office Suite- Word, Excel, Outlook, MS Teams, SharePoint, OneNote, etc. Experience with research and problem-solving a plus. Experience working independently in a production drive environment, where accuracy and attention to detail are mandatory. This role is variable remote, with some work from home opportunity and some in the office work, dependent on company policy.

Pay Transparency

Pay: $18.87- $19.50

Additional Details: Hybrid/ Shift: 8am to 4:30pm Mon. - Fri. Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary. Must reside within 50 miles of the posted work location to qualify.

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

• Know Your Rights
• Pay Transparency

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.