Customs Supervisor

Kuehne+Nagel; Erlanger (KY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401k retirement plan

Medical/dental benefits

Tuition reimbursement

Employee discounts

Job summary

Kuehne+Nagel in Erlanger, KY, is seeking a Customs Supervisor to oversee and optimize customs operations, ensuring compliant entry processing and timely shipments. You will lead a team of customs specialists, coordinate with brokers and customers, and drive process improvements in a fast-paced logistics environment.

The role requires a Bachelor's in international business or related field, 4+ years in customs operations with 2+ in supervision, and strong knowledge of US regulations, Incoterms,

Qualifications

• Bachelor's degree in a field like international business, supply chain management, or international relations.
• 4+ years of experience in customs operations or brokerage with at least 2 years in a supervisory role.
• Strong understanding of U.S. Customs regulations and customs clearance procedures.
• Knowledge of Incoterms and international transportation concepts.
• Experience using customs brokerage systems and related compliance tools.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated leadership, coaching, and team coordination capabilities.

Responsibilities

• Review, analyze, and process customs documentation to facilitate the accurate filing of entries with U.S. Customs and Border Protection.
• Research tariff classifications and ensure accurate entry transmission.
• Ensure compliance with CBP regulations and all applicable PGA requirements.
• Identify and resolve documentation discrepancies and compliance issues.
• Support audits, corrective actions, and continuous process improvement initiatives.
• Communicate effectively with customers, customs officials, and internal stakeholders regarding shipment status, documentation requirements, and regulatory matters.
• Collaborate daily with cross-functional teams to ensure smooth cargo clearance and operational efficiency.
• Assist with file creation, maintenance, and billing activities as required.
• Supervise, coach, and support a team of Customs Brokerage Entry Writers.
• Assign workloads, customer accounts, and daily operational tasks to team members.
• Monitor team productivity, service quality, and compliance performance.
• Assist the Customs Brokerage Manager with departmental leadership, performance management, and operational initiatives

Skills

Leadership

Coaching

Team coordination

Time management

Education

Bachelor's degree in international business or related

Tools

Customs brokerage systems

Job description

It's more than a job
As a Customs Supervisor at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine.

It's more than a job
As a Customs Supervisor at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine. As Customs Supervisor, you will oversees and manage the customs operations of a company or organization, ensuring compliance with customs regulations, laws, and procedures. This role involved leading and managing a team of customs specialists, processing customs entries, and providing exceptional customer service to clients.

How you create impact

• Review, analyze, and process customs documentation to facilitate the accurate filing of entries with U.S. Customs and Border Protection.
• Research tariff classifications and ensure accurate entry transmission.
• Ensure compliance with CBP regulations and all applicable Partner Government Agency (PGA) requirements.
• Identify and resolve documentation discrepancies and compliance issues.
• Support audits, corrective actions, and continuous process improvement initiatives.
• Communicate effectively with customers, customs officials, and internal stakeholders regarding shipment status, documentation requirements, and regulatory matters.
• Collaborate daily with cross-functional teams to ensure smooth cargo clearance and operational efficiency.
• Assist with file creation, maintenance, and billing activities as required.Supervise, coach, and support a team of Customs Brokerage Entry Writers.
• Assign workloads, customer accounts, and daily operational tasks to team members.
• Monitor team productivity, service quality, and compliance performance.
• Assist the Customs Brokerage Manager with departmental leadership, performance management, and operational initiatives

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.

What we would like you to bring

• Bachelors Degree in a field like international business, supply chain management, or international relations
• 4+years of experience in customs operations or brokerage with at least 2 years in a supervisory role
• Strong understanding of U.S. Customs regulations and customs clearance procedures
• Knowledge of Incoterms and international transportation concepts.
• Experience using customs brokerage systems and related compliance tools
• Strong understanding of U.S. Customs regulations and customs clearance procedures
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated leadership, coaching, and team coordination capabilities

What's in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, a 401k retirement savings plan, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

“Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.”

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.