Customs Specialist

Domtar; Fort Mill (SC); On-site; USD 65,000 - 85,000; Full time

Job summary

Domtar Fort Mill, SC is seeking a Customs Specialist to support the Manager of Customs & International Trade Compliance. The role focuses on aligning operations with policies, improving monitoring, and mitigating compliance risks across import/export functions.

The candidate will handle classifications, duties, origin certificates, and training, with travel as needed and cross-functional project participation.

Qualifications

• Minimum of 5–7 years in customs/regulatory compliance, multinational exposure preferred.
• Certified Customs Specialist designation (Canada and/or US) with import/export experience.
• Solid knowledge of US/Canada customs laws, tariff/classification, and origin rules.

Responsibilities

• Monitor and interpret regulations affecting Domtar's import/export activities.
• Support risk assessments, compliance training, and program improvements.
• Lead or participate in internal reviews, audits, and certifications of origin.

Skills

Communication skills

Team player

Organizational skills

Analytical abilities

Travel readiness

Problem solving

Discretion

Education

Certified Customs Specialist (Canada/US)

Tools

Microsoft Office

SAP

CARM

Job description

Customs Specialist

Fort Mill, SC, US, 29715 Montreal, Quebec, CA, H3B 2N2

Department: Logistics/Transportation (BO01)

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Fort Mill, (South Carolina, United States), is seeking talent to fill the position of Customs Specialist. This job is full-time permanent.

Overview:

Assisting the Manager of Customs & International Trade Compliance in working with all functions of the organization to ensure that Domtar’s operations and processes are aligned with our policies and procedures and the effectiveness of our Trade Compliance Program (import, export and forced labor policies). To this end, the Customs Specialist will participate in the continuous improvement of compliance processes, the planning and implementation of our monitoring activities, the conduct of risk assessments and the identification of mitigation strategies, the remediation of compliance deficiencies, the management of compliance systems, the preparation and delivery of compliance training and in cross-functional projects.

Job Responsibilities/Accountabilities:

• Keep abreast of new/revised regulations in countries where Domtar has a business interest and evaluate its impact. Validate impact on the business, analyze risks (financial, business, regulatory, security) and make recommendations.
• Maintain Domtar's governmental programs such as Timber regulations (Lacey Act, EU timber, Indonesia & Australia), SOP with broker, CTPAT program, CARM and the CSA program.
• Work on special projects linked to Customs Legislation, such as risk analysis. Due diligences of import/export activities, anti-dumping, rulings, duty drawbacks.
• Drive customs duty and tax saving through business case development, strategic tariff classification, and accurate assignment of harmonized tariff codes for imported and exported goods.
• Manage free trade certificate of origin, internal (Domtar’s products) and external (suppliers/vendors): Take appropriate measures with suppliers for non-valid certificate. Recommend Best Practices for import/export (USMCA, Free Trade Agreement - country of origin determination, etc.), maintain Domtar’s certifications of origin.
• Resolve issues such as import and export documentation discrepancies, classification, valuation, etc. to ensure successful and timely customs clearance of product.
• Maintains Domtar’s import/export policies & procedures are up to date including training
• Conduct compliance reviews, internal self-assessments, and Customs entry audits.

Key Skill Sets:

• Excellent communication skills, both written and verbal in English. French and/or Spanish is an asset.
• Effective team player, self-motivated and detail orientated, with strong organizational skills and analytic abilities.
• Ability to work independently, ability to travel, performs under pressure, multitask with tight deadlines, and adapt to a fast-paced environment.
• Good problem solving & analysis skills. Tact and discretion.
• Ability to interact appropriately with government agents.
• Ability and willingness to travel to facilities and government and association offices.

Minimum Qualifications:

• Minimum of 5-7 years’ relevant experience. Multinational manufacturer/distributor experience would be an asset.
• Certified Customs Specialist designation - Canada and/or US - with multiple years of experience in import/export regulatory requirements and customs compliance field.
• High level of proficiency in Canadian and US customs laws/regulations and excellent knowledge of international trade.
• Understanding in customs valuation, tariff classification, rules of origin, marking rules, documentation requirement, entry requirements and appeal/protest procedures.
• Working knowledge of CTPAT, PIP and CSA requirements.
• Experience with Microsoft office, SAP, CARM is an asset, and understanding multiple Customs programs including other Governmental programs.
• Understanding of the structure, levels and functioning of all levels of government.

You will be required to successfully complete a selection process that could include interviews, an employment background check, a pre-employment drug and alcohol screen, reference verifications, aptitude tests (for some positions), and a fitness-for-duty test (for some positions).

Domtar is an equal-opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status. We are also committed to ensuring reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1974, and Title I of the Americans with Disability Act of 1990.