Customs Manager, AMS

the LEGO Group; Boston (MA); Hybrid; Confidential; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Headspace wellbeing app

Colleague discount

Bonus scheme

Hybrid work policy

Job summary

The LEGO Group is seeking a Customs Manager to lead customs compliance and governance across the Americas. You will work with the Global Tax team and collaborate with Shipping and Import/Export groups to balance regulatory needs with business growth.

In this role you will monitor regulations, support cross-region initiatives, and contribute to training while ensuring efficient, compliant processes in a hybrid work environment.

Qualifications

• Managed local customs licenses and customs compliance activities within a multinational environment.
• Managed Customs-Trade Partnership Against Terrorism (CTPAT).
• Delivered customs compliance training programs for business stakeholders.
• Directed internal and external customs audits from preparation through resolution.
• Executed activities within US Customs and Border Protection ACE and Customs Reconciliation programs, including reconciliation filings.

Responsibilities

• Monitor regulations and assess business impact for new requirements.
• Support initiatives and projects from a customs perspective across the Americas.
• Strengthen governance with shipping and import/export teams for compliant processes.
• Assist management of customs audits and compliance activities.
• Maintain customs programs, licenses, and trade compliance frameworks.
• Contribute to training and capability building in the organization.

Skills

Customs licenses

CTPAT

Customs audits

Training programs

Tools

SAP

Job description

Job Description

Just imagine shaping how the LEGO® Group navigates customs requirements across the Americas while enabling business growth with confidence. Then make it real.

About The Role

As our Customs Manager, you'll play a key role within the Global Tax team, which is accountable for taxes across the LEGO Group. You'll join the Indirect & Transaction Tax team and report to the Senior Tax Director based in Boston, MA. This role connects with colleagues across our digital organization and works closely with our Shipping and Import/Export Teams.

Required Qualifications

• Managed local customs licenses and customs compliance activities within a multinational environment
• Managed Customs-Trade Partnership Against Terrorism (CTPAT)
• Delivered customs compliance training programs for business stakeholders
• Directed internal and external customs audits from preparation through resolution
• Executed activities within US Customs and Border Protection ACE and Customs Reconciliation programs, including reconciliation filings

Preferred Qualifications

• Used SAP solutions within tax, trade, or customs environments
• Worked with the US Foreign Trade Zone legal and administrative framework
• Managed transfer pricing adjustments and customs reconciliation processes
• Communicated professionally in intermediate Spanish

What you'll build

• Monitor customs regulations, assess business impact, and support implementation of new requirements
• Support business initiatives and ad hoc projects from a customs perspective across the Americas and, at times, other regions
• Strengthen governance by partnering with shipping and import/export teams to ensure compliant and efficient processes
• Support the management of customs audits and compliance activities
• Help maintain customs programs, licenses, and trade compliance frameworks across the region
• Contribute to training and capability building within the wider organization

If you've worked in a role where you balanced regulatory requirements with business priorities, you'll feel at home here. What matters most is your ability to solve problems, work confidently with data, and translate complex customs topics into practical business actions.

Life on the team

You'll be part of a team that helps protect and enable the business through effective tax and customs management. Working closely with colleagues across our Tax Organization and other business functions, you'll contribute to a collaborative environment with a hybrid working rhythm. We're looking for someone who communicates clearly, builds strong networks, works independently, and enjoys collaborating with colleagues across a global organization.

What success looks like

Success means becoming a trusted customs advisor who can assess regulatory change, guide stakeholders through complex requirements, and support important business initiatives with confidence. Working closely with colleagues across our Tax Organization and other business functions while helping shape customs compliance and governance across the Americas. Over time, you'll build strong relationships across the organization and become a key contributor to informed, risk-aware decision-making.

Compensation

The salary for this position has a range of $107,885.00 - $161,827.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

What's in it for you?

Here are some of what to expect

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to "inspire and develop the builders of tomorrow."

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.