Customs Entry Writer

DP World; El Paso (TX); Hybrid; USD 55,000 - 75,000; Full time

Job summary

DP World in the United States is seeking a Customs Entry Writer to prepare and submit import documentation for CBP and PGAs. You will classify goods, determine duties, and monitor entries via ABI/ACE, coordinating with clients, carriers, and government agencies to ensure compliance and timely processing.

The role requires strong regulatory knowledge and attention to detail, with 1–3 years of relevant experience and proficiency in CargoWise, ACE, and ABI.

Qualifications

• High school diploma or GED required; degree in International Trade, Supply Chain, or Business preferred.
• 1–3 years of customs brokerage or import operations experience.
• CCS certification or U.S. Customs Broker License is a plus.
• Proficiency with brokerage systems CargoWise, ACE, and ABI.
• Strong knowledge of CBP regulations, HTS classification, valuation, Incoterms, and PGA requirements.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Prepare, submit, and maintain import documentation for CBP and PGAs.
• Classify goods using HTS; determine duties, taxes, and fees.
• Submit and monitor entries via ABI/ACE following CBP and PGA rules.
• Process payments, review invoices, bills of lading, and origin documents.
• Ensure accurate recordkeeping for compliance and audits.
• Communicate with clients on classifications and compliance requirements.
• Coordinate with carriers, forwarders, CBP officers, and PGAs to resolve holds.
• Handle post-entry tasks such as corrections and refunds.

Skills

Customs brokerage

Import operations

HTS classification

Brokerage software

MS Office

Education

High school diploma or GED

Tools

CargoWise

ACE

ABI

Job description

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain- from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

The Customs Entry Writer is responsible for preparing, submitting, and maintaining import documentation to ensure goods are accurately and efficiently cleared through U.S. Customs and Border Protection (CBP) and Partner Government Agencies (PGAs). The role requires strong compliance knowledge, attention to detail, and effective coordination across clients, carriers, freight forwarders, and government entities.

KEY ACCOUNTABILITIES

• Prepare and process customs entries and inbound transactions in accordance with customs laws, regulations, and procedures.

• Accurately classify goods using the HTS tariff system and determine required duties, taxes, and fees.

• Submit and monitor customs entries via ABI/ACE in compliance with CBP and PGA requirements.

• Calculate duties, arrange payments, and monitor ACH or duty billing statements.

• Review invoices, bills of lading, certificates of origin, and supporting import documentation.

• Verify commodity descriptions, country of origin, valuation, and regulatory admissibility.

• Maintain accurate recordkeeping for compliance and audit purposes.

• Stay current on trade agreements, regulation changes, and customs procedural updates.

• Communicate with clients to obtain import data and advise on classifications, restrictions, and compliance requirements.

• Coordinate with carriers, forwarders, CBP officers, and PGAs to resolve holds, exams, and documentation issues.

• Handle post entry tasks such as corrections, PSC's, protests, and refunds where applicable

• Support internal audits

• Ensure timely billing of entry related services

QUALIFICATIONS, EXPERIENCE AND SKILLS

• High school diploma or GED required; degree in International Trade, Supply Chain, or Business preferred

• 1-3 years of customs brokerage or import operations experience

• CCS certification or U.S. Customs Broker License a plus

• Proficiency with brokerage systems (CargoWise, ACE, ABI)

• Strong knowledge of CBP regulations, HTS classification, valuation, Incoterms, and PGA requirements

• Proficiency in Microsoft Office Suite

Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future.

ABOUT DP WORLD

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

DP World iscommitted to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

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