Customs Entry Specialist

ADP, Inc.; Elk Grove Village (IL); On-site; USD 52,000 - 75,000; Full time

Job summary

LOGISTEED America, Inc. in Elk Grove Village, IL is seeking a logistics specialist to manage end-to-end import procedures and ensure compliant documentation for U.S. Customs and PGA requirements.

The role emphasizes accuracy, timely communication with clients and coordination with US Customs Brokerage to navigate complex import procedures. Responsibilities include preparing customs entries, maintaining tariff classifications, filing ISFs for ocean shipments, and providing thorough customer

Qualifications

• Knowledge of international import transportation and import procedures.
• Understanding of U.S. Customs and PGA requirements for clearance.
• Ability to prepare accurate customs documentation and communicate with carriers and clients.

Responsibilities

• Manage end-to-end import processes from A to Z.
• Prepare and file customs entries and ISFs, ensure accuracy.
• Coordinate with US Customs Brokerage and other agencies to meet deadlines.
• Provide thorough and prompt customer service and resolve incidents.

Skills

Import compliance

Customs brokerage

Tariff classification

ISF filing

Job description

Location: Elk Grove Village, IL (On-site)

Join a Global Leader in Logistics and Supply Chain Innovation

LOGISTEED America, Inc. is a premier provider of logistics and supply chain solutions, delivering intelligent transportation, warehousing, freight forwarding, and customs services across the U.S. and globally. With offices in major cities including Chicago, Los Angeles, New York, Dallas, Miami, and Seattle, we combine cutting-edge technology with a people-first approach to move goods efficiently and responsibly.

This position reports to CHB Manager. The successful candidate in this position will possess key skills and experience which include knowledge of international import transportation, import brokerage procedures, U.S. Customs and Border Protection ("Customs"), and Participating Government Agency ("PGA") requirements including the clearance process, classification and valuation.

This role primarily requires the individual to manage accounts from A to Z, prepare all documentation necessary to clear merchandise through Customs and any applicable PGA, provide excellent, thorough, and prompt customer service and perform any tasks assigned by the Manager, Supervisor, or Team Lead that meets the needs of the team and department.

Qualities

• Ethical with sound business judgment
• Possesses a passion to help team members
• Ability to work well with others at all level, enjoys being part of a team and is a true team player
• Professional presentation
• Strong customer relations
• Detail-oriented
• Reliable, follows through on commitments
• Strong process and planning orientation
• Goal-oriented, task driven
• Balances team’s needs with goals of organization
• Outstanding written, verbal, presentation and organization communication skills

Essential Duties & Functional Responsibilities Required

Required Knowledge Skills & Abilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities for this job at any time due to reasonable accommodation or other reasons. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requisites

Essential Functions

OPERATIONS

• Performing tasks safely.
• Ensuring area housekeeping requirements are met.
• Meeting established procedures and productivity, safety and quality standards including all OSHA rules and LOGISTEED America, Inc. safety practices.
• Meeting attendance & punctuality standards.
• Communicating both orally and in writing in a clear and concise manner.
• Maintaining communication and control through all phases of the file/entry.
• Maintaining an understanding of changing tariffs and their reporting requirements.
• Classifying imported commodities, filing entries, and resolving any issue related to Customs clearance as assigned.
• Entering and transmitting ISFs (Importer Security Filing) for ocean shipments.
• Obtaining and checking all transportation documentation to meet Customs and insurance requirements and compliance with local and international regulations.
• Entering data of client shipment detail including country of origin, documentation, HTS classification and payment is up to date and accurate.
• Resolving customer issues, handling and solving incidents (e.g. disputes)
• Preparing Customs entries, including HTS classification, data input, customer invoicing and delivery of freight.
• Preparing and filing of ACH statements, verifying accuracy of information in CargoWise.
• Coordinating with US Customs Brokerage to guide the freight efficiently through complex import procedures.
• Communicating with Customs and Other Government agencies to ensure accurate regulatory compliance.
• Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines.
• Ability to multitask and produce output in high pressure and fast-paced environment.
• Ability to work a flexible schedule as customer and business need dictates.
• Able to consistently produce highly accurate information for internal operations and external customers.
• Assisting supervisor and performing other duties as assigned by