Customs Duty Drawback Entry Specialist

Balance Innovations; New York (NY); On-site; USD 55,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan with company match

Job summary

Brink’s U.S. seeks a Customs DDB Entry Specialist who serves as the liaison for internal Brinks Brokerage, import/export teams, customers, and US Customs. You will administer, validate and process documentation for imports/exports and guide shipments through the U.S.

customs clearance process. Responsibilities include preparing entries, handling documents, reviewing origin and valuation, maintaining client relationships, and staying updated on regulatory changes.

Qualifications

• 2 years FTZ/customs clearance or related freight forwarding experience.
• 2+ years using Outlook, Word and Excel; other industry software beneficial.
• Be at least 21 years old.

Responsibilities

• Prepare customs entries and manage clearance communications.
• Scan, file, and assemble required documents for shipments.
• Review and ensure accuracy of country of origin, terms of sale, and valuations.
• Maintain client relationships and stay current with customs changes.
• Process post-entry actions including rulings and refunds.

Skills

Interpersonal skills

Communication skills

Analytical skills

Problem solving

Independent work

Education

Bachelor’s Degree

Brokerage certification

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Pay Range

Specific to OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV,,KY,MI,NJ,ME,MO,MA,MT $39.66 - $48.47 Hourly

About Brink's

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

Job Summary

The Customs DDB Entry Specialist is responsible for serving as the company’s liaison for the internal Brinks Brokerage Company, the internal import and export departments and customers and US Customs. This position administers, compiles, validates and processes documentation related to importing and exporting shipments to/from the U.S and working through the customs clearance process for BGS customers.

Pay Rate

$23-$33/hr

Key Responsibilities

• Prepare customs entries and follow-up with the clearance process on all entries prepared
• Scan, file, copy, and assemble documents
• Handle Duty Drawback files start to finish.
• Communicate and follow up with documentation discrepancies to client and supervisor
• Review rates, trace product movement, file entries with Customs; provide clarification and valuation of merchandise
• Prepare all documents including: bills of lading, dock receipts, licenses, and consulate documents
• Process post-entry work including ruling requests, CF 28's, refunds, protests, and drawbacks
• Process quota entries
• Review and assess accuracy, verify country of origin/export, IOR, terms of sale and value to ensure that federal regulation requirements are achieved
• Establish and maintain client relationships
• Stay up-to-date on all customs changes
• Perform other duties as assigned or necessary

Minimum Qualifications

• 2 years of experience working in the freight forwarding industry performing FTZ / customs clearance work or similar work supporting the customs clearance process
• Minimum of 2 year experience working with Microsoft Outlook, Word and Excel and other industry specific software.
• Be at least 21 years of age

Preferred Qualifications

• Experience in the freight or secured transportation business.
• Experience providing customer service to external and internal customers in an import/export department.
• Experience troubleshooting unexpected issues
• Bachelor’s Degree
• Brokerage certification

Professional Skills

• Excellent interpersonal and communication skills
• Strong multi-cultural understanding
• Ability to initiate activities independently, learn and achieve results
• Investigative and problem solving skills
• Strong analytical skills

If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink’s U.S.

We provide a competitive salary, medical, dental, vision and life insurance plans. In addition, we offer a 401(k) plan with company match.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know we’re here to support you every step of the way.

Build a Career with Purpose at Brink’s For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink’s offers a place to build a meaningful career. Here, you’ll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what’s right, working together, and striving for excellence. If you’re looking for a career that combines purpose with performance, Brink’s is the place for you. Brink’s is proud to be an equal opportunity employer.

See the "Terms and Conditions for Brink's" at: Terms of Use - Brink's US

See the "Brink's California Consumer Privacy Notice" at: Brink's California Consumer Privacy Act Notice - Brink's US