Customs Compliance Specialist

True Brands; Mount Comfort, Greenfield, Indianapolis (IN, IN, IN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading global supplier of beverage lifestyle accessories is seeking an on-site trade compliance professional. This role involves managing Customs compliance administration, acting as a liaison with stakeholders, and ensuring regulatory adherence. The ideal candidate will possess excellent technical skills in global trade compliance and a detail-oriented mindset, with an emphasis on strong communication and people management.

Benefits

40% employee discount

Health, Dental, Vision, and Life Insurance

401k with employer match

Gym benefits

Growth and development opportunities

Accrue 15+ days of PTO per year

8 Paid Holidays per year

Company events

Qualifications

• 3+ years of Customs compliance administration experience.
• Strong organization skills with attention to detail.
• Ability to read and interpret government regulations.

Responsibilities

• Prepare and submit documentation to U.S. Customs and Border Protection.
• Manage required recordkeeping retention program.
• Perform routine audits of customs compliance operations.

Skills

Technical acumen in global trade compliance

Customer focus

Strong people management

Detail-oriented

Excellent communication skills

Ability to work in a fast-paced environment

Education

Bachelor’s degree from a 4-year college or university

Licensed Customs Broker or Certified Customs Specialist (plus)

Tools

Excel

Access

ERP/WMS

Job description

True Brands is a leading global designer and supplier of beverage lifestyle accessories. We’re known for our innovative product development, cutting-edge in-house design, and top-tier customer service. With a diverse range of brands, we pride ourselves on delivering exceptional quality, on-trend aesthetics, and outstanding customer satisfaction.

True Brands is currently seeking an on-site trade compliance professional to manage the Customs compliance administration for our company. This role will act as the primary point of contact for internal and external stakeholders and government officials to support the company’s regulatory and operational Customs compliance needs.
Ideal candidates will bring the following qualities: excellent technical acumen in global trade compliance, especially regarding Customs compliance, strong commitment to cross-collaboration, and customer focus to enable business solutions. Strong people management and leadership skills.

Key Responsibilities:

• Prepare and submit required weekly, monthly, quarterly, and annual documentation and forms to U.S. Customs and Border Protection (“CBP”) and FTZ Board in a timely manner
• Prepare and submit all daily Customs and FTZ admissions, follow-up and resolve any resulting issues
• Retrieve/review shipping documentation pertaining to foreign receipts
• Research and validate foreign vs domestic receipts &validate data against actual documentation as needed to ensure accuracy of integration and information
• Analyze and prepare weekly estimated entry (CF3461) & prepare weekly Customs entry (CF7501)
• Identify, reconcile, and resolve any inventory issues in a prompt and timely manner
• Manage required recordkeeping retention program, ensuring that all records are maintained and readily available for CBP review in accordance with the applicable recordkeeping regulations
• Manage in-bond transactions (inbound and outbound) from the FTZ (CF7512)
• Support supply chain, Customs and logistics team(s) with data analysis as needed
• Research shortages and file discrepancy reports with appropriate parties
• Ensure FTZ procedures are current and accurately reflect the operations and practices
• Continuously evaluate current processes and recommend relevant changes or improvements to increase efficiency and facilitate or support project activities to complete improvements to the trade compliance processes
• Perform routine audits of all operations related to customs compliance, including but not limited to customs filings, physical security, inventory control and recordkeeping system functionality and inventory discrepancies
• Work with CBP during on site compliance reviews and provide information as required
• Serve as an internal resource for information requests regarding import/export compliance
• Other duties as assigned - depending on the status of ongoing projects and support needed in the different areas of supply chain, logistics and trade compliance

Key Relationships:

• Internal: U.S. Customs Team/FTZ Personnel, Facility Operations, Inventory Control, Inbound/Outbound Logistics, Finance, Security, and Vendor Compliance
• External: FTZ Software Provider, Transportation and Brokerage Providers, Consultant, CBP and FTZ Board

Knowledge, Skills and Abilities:

• Working knowledge of the imports, exports, Customs brokerage, HTS classification, inventory control systems, warehousing, and logistics activities
• Basic understanding of commercial invoices, packing lists, house bill of ladings, master bill of ladings and other related international shipping documents
• Detail oriented with strong organization skills and ability to prioritize, multi-task, and meet deadlines
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to read and interpret government regulations
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and meet daily deadlines with a high degree of accuracy
• Self-motivated and capable of working as part of a team or alone with little supervision
• Exceptional attention to detail
• PC Literate – strong Excel, Access, and ERP/WMS skills

Requisite Education and Experience / Minimum Qualifications:

• Bachelor’s degree from a 4-year college or university or demonstrated relevant experience
• 3+ years of performing Customs compliance administration duties, or commensurate trade compliance/transactional experience
• Other relevant experience in CBP compliance, international transportation or logistics operations is a plus
• Licensed Customs Broker, Certified Customs Specialist or Accredited Zones Specialist (AZS) is a plus
• Must pass CBP background check

Compensation & Benefits:

• Competitive salary
• 40% employee discount
• Health, Dental, Vision, and Life Insurance, 401k with employer match
• Gym benefits
• Large supplemental insurance offerings such as accidental policies and discounted pet insurance plans
• FSA General Purpose Healthcare and Dependent Care
• Growth and development opportunities
• Excellent work/life balance
• Accrue 15+ days of PTO per year
• 8 Paid Holidays per year
• Company events

E-Verify

True Brands participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

To learn more about your rights and responsibilities please visit: E-Verify: Employee Rights & Responsibilities

EEOC

True Brands is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. We are committed to providing a diverse and inclusive workplace where all employees are respected and given equal opportunities to succeed. We believe that our differences enrich our company culture, promote innovation, and enable us to better serve our customers. True Brands is dedicated to creating an environment free from harassment, intimidation, and retaliation and we expect all employees to treat each other with respect and professionalism.