Customs Compliance Manager - SATX

Colonial Group; San Antonio (TX); On-site; USD 110,000 - 155,000; Full time

Job summary

JCB is seeking a Trade Compliance Manager for its San Antonio facility to lead import/export compliance, HTSUS classification, USMCA qualification, and regulatory interpretation across the site. This role demands strong CBP knowledge and a proactive, process-driven approach to risk management.

You will partner with cross-functional teams to implement controls, manage brokers, and support FTZ/CTPAT initiatives while driving continuous improvement and regulatory alignment across the supply chain.

Qualifications

• Demonstrated knowledge of HTSUS classification, CBP post-entry requirements, and USMCA/FTA qualification.
• Experience developing and implementing trade compliance procedures and internal controls.
• Ability to lead audits, risk assessments, and corrective action initiatives.
• Strong documentation practices and regulatory reporting capabilities.

Responsibilities

• Lead and manage site-level import and export compliance activities, ensuring adherence to CBP regulations and government agency requirements.
• Oversee tariff classification, customs valuation, and country of origin determinations, including USMCA/FTA qualification.
• Develop, implement, and maintain trade compliance procedures, internal controls, and monitoring processes.
• Manage brokers, freight forwarders, and third-party providers for accurate filings and KPIs.
• Support FTZ operations, CTPAT requirements, and supply chain security initiatives.
• Review import/export documentation for accuracy and maintain records.
• Conduct compliance audits, risk assessments, and post-entry activities.
• Monitor regulatory developments and provide guidance to stakeholders.
• Deliver training and compliance guidance to multiple departments.
• Support duty optimization and risk mitigation strategies.
• Other duties as assigned.

Skills

Trade compliance

Tariff classification

CBP regulations

Cross-functional collaboration

Process improvement

Education

Bachelor’s degree in Business, Supply Chain, International Trade, Logistics, Finance

Tools

ERP systems

ACE Portal

Broker management software

Job description

Company Profile

With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.

At the heart of JCB’s success are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity.

At JCB, we stand behind our products—and our name—with pride and commitment to quality.

Position Purpose

Responsible for leading and managing all aspects of U.S. import and export trade compliance for the San Antonio manufacturing facility to ensure adherence to applicable international trade laws, regulations, and company policies. This role serves as the site subject matter expert for customs compliance, duty optimization, supply chain security, and government agency requirements while mitigating regulatory risk and supporting business continuity. The Trade Compliance Manager partners with cross-functional stakeholders to ensure compliant and efficient movement of goods across international borders and drives continuous improvement in trade compliance processes and controls.

Position Type

Full Time, FLSA Exempt

Location

13210 Palo Alto Rd., San Antonio, TX 78224

Benefits and Other Compensation

JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.

Major Tasks, Responsibilities & Key Accountabilities

• Lead and manage site-level import and export compliance activities, ensuring adherence to U.S. Customs and Border Protection (CBP) regulations and applicable government agency requirements.
• Oversee tariff classification (HTSUS), customs valuation, country of origin determinations, and qualification for USMCA and other Free Trade Agreements.
• Develop, implement, and maintain trade compliance procedures, internal controls, work instructions, and compliance monitoring processes.
• Manage customs brokers, freight forwarders, and third-party service providers to ensure accurate customs filings, KPI performance, and regulatory compliance.
• Support and oversee Foreign-Trade Zone (FTZ) operations, CTPAT program requirements, supply chain security initiatives, and audit readiness activities.
• Review import and export documentation for accuracy, including commercial invoices, certificates of origin, broker instructions, and supporting customs records.
• Conduct compliance audits, risk assessments, corrective action initiatives, and post-entry activities including PSCs, protests, reconciliations, and other CBP filings.
• Monitor regulatory developments, tariff changes, trade remedies, and enforcement trends while providing guidance and recommendations to business stakeholders.
• Deliver training and compliance guidance to Supply Chain, Logistics, Sourcing, Engineering, Finance, Operations, and other functional teams.
• Support duty optimization, duty drawback initiatives, and business continuity planning through proactive identification and mitigation of trade-related risks.
• Other duties as assigned

Minimum Qualifications

• Bachelor’s degree in business, Supply Chain, International Trade, Logistics, Finance, or a related field.
• Five (5) or more years of experience in import/export compliance, customs compliance, international trade, or a related field.
• Strong working knowledge of U.S. Customs regulations, tariff classification, customs valuation, country of origin determination, recordkeeping requirements, and broker management.
• Experience with HTS classification, USMCA/FTA qualification, customs documentation review, and CBP post-entry processes.
• Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.
• Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.

Preferred Qualifications

• Licensed Customs Broker (LCB).
• Experience supporting Foreign-Trade Zone (FTZ) operations and compliance requirements.
• Experience with CTPAT programs, supply chain security initiatives, and trade risk management.
• Experience with CBP Reconciliation processes, duty drawback programs, and tariff mitigation strategies.
• Manufacturing industry experience supporting high-volume import and export operations.

Knowledge, Skills, Abilities & Competencies

• Strong problem-solving and analytical skills.
• Ability to work in a high-stress environment.
• Detail-oriented and able to work independently.
• Collaborative approach to resolving issues impacting various groups across the enterprise.
• Ability to understand processes (system and non-system), troubleshoot, develop, and recommend solutions.
• Enjoy working in a dynamic environment and be a self-motivated team player.
• Working knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Teams, and Microsoft Project.
• Strong knowledge of U.S. Customs and international trade compliance regulations.
• Ability to interpret regulatory requirements and implement practical business solutions.
• Strong verbal and written communication skills with the ability to influence stakeholders at all levels of the organization.
• Experience utilizing ERP systems, ACE Portal, broker portals, and trade compliance software.
• Strong organizational skills with the ability to manage multiple priorities and compliance initiatives simultaneously.
• Ability to develop and deliver effective compliance training programs for business stakeholders.

Job Conditions

• Both office environment and occasionally manufacturing/factory environment.
• Subject to noise and temperature changes.

Physical Requirements

The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to:

• Remain stationary, operate hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• The employee is occasionally required to stand and move and/or walk.
• The employee must frequently move and/or transport up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

Equal Opportunity Employer

JCB is an equal employment opportunity (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statute, or any other characteristic protected under federal, state, and local laws.

EEO EMPLOYER/VET/DISABLED.

Reasonable Accommodation Statement

JCB complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the JCB Human Resources team at [e-mail].

JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at https://www.jcb.com/en-gb/about/careers.

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.