Customs Clearance Specialist – Global Trade & Logistics

Ultipro; Romulus (MI); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours of Paid Time Off (17 days)

Excellent Medical, Dental and Vision

Tuition Reimbursement

Employee Recognition and Rewards

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

Crane in Romulus, MI is seeking a Customs Coordinator to compile regulatory documents and manage entry processing. You will coordinate releases with carriers and government agencies, respond to customer inquiries, and ensure compliant customs clearance for shipments.

The role requires strong communication, excellent customer service, and basic computer skills, with a background in regulatory work and at least five years related experience.

Qualifications

• High School Diploma or GED required.
• Three years industry experience.
• Minimum five years related experience.

Responsibilities

• Compile and prepare commercial regulatory documents for entry processing.
• Coordinate and confirm release while in compliance with US customs regulations.
• Coordinate/assist the release of goods from the carrier, customs or other governmental agency examinations that may be required.
• Respond to incoming communications from internal and external customers and resolve issues as needed.
• Communicate and coordinate all customs clearance.
• Respond to inquiries regarding status of shipments in transit and follow up on trace requests.
• Prepare customs entries and follow-up with the clearance process on all entries prepared.
• Review rates, trace product movement, file entries with Customs; provide clarification and valuation of merchandise.
• Stay up-to-date on all customs changes.
• Research customer claims ensuring high level of customer service on every call.

Skills

Good communication skills

Excellent customer service

Basic computer skills

Education

High School Diploma or GED

Three years industry experience

Minimum five years related experience

Job description

Crane in Romulus, MI is seeking a Customs Coordinator to compile regulatory documents and manage entry processing. You will coordinate releases with carriers and government agencies, respond to customer inquiries, and ensure compliant customs clearance for shipments.

The role requires strong communication, excellent customer service, and basic computer skills, with a background in regulatory work and at least five years related experience.