Customs Brokerage Team Supervisor

Radiant Logistics; Saint Paul (MN); On-site; USD 100,000 - 125,000; Full time

Job description

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Job Details

RWTS MSP - Mendota Heights, MN Full Time $65000.00 - $75000.00 Salary/year

Description

Customs Brokerage Team Supervisor

• Job Type: Full-Time
• Location: Mendota Heights, MN
• Salary Range: $65,000 – $75,000 Annual Salary range
  
  

Position Summary

Radiant Logistics is looking for a Customs Brokerage Team Supervisor to lead a high-performing team, ensure regulatory compliance, and support smooth cross-border trade operations between the U.S., Mexico, and Canada.

As the Customs Brokerage Team Supervisor, you will assist the Customs House Brokerage Manager (CHB) with supervising a team of 10 customs brokerage professionals, ensuring timely entry processing, excellent customer communication, and compliance with U.S. customs regulations. You’ll play a hands-on role in supporting operations while guiding your team to meet performance goals and provide exceptional service.

Key Responsibilities

• Assist the CHB Manager with supervising, leading, and coaching a team of 10 to ensure daily operations run smoothly.
• Monitor team inbox and ensure prompt, professional email responses.
• Clear entries and manage your own desk workload when needed.
• Serve as a point of contact for customers, carriers, and international partners.
• Ensure compliance with customs laws and internal procedures.
• Support the CHB Manager on team performance, audits, and process improvements.
• Other duties and assignments as required.
• Interaction with U.S. Customs as needed.
  
  

Qualifications

• 3+ years of experience in the customs brokerage industry.
• Previous leadership or supervisory experience (formal or informal).
• Strong understanding of U.S./Mexico and U.S./Canada border processes.
• Excellent communication and organizational skills.
• Familiarity with Cargowise (preferred).
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
  
  

Preferred Qualifications

• Associate or bachelor’s degree in Business, Logistics, or a related field.
• Experience in transportation or logistics is an asset.
  
  

Core Competencies

• Strong leadership, mentoring, and team development skills.
• Proven problem-solving and decision-making capabilities.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Customer-focused mindset with a commitment to service excellence.
• Collaborative team player with a respectful and supportive approach.
  
  

Work Schedule

• Full time schedule of minimum 8 hours per day with flexibility to complete all required job duties and responsibilities.
  
  

Work Environment

• Usually moderate noise level.
• Climate controlled office environment.
  
  

Physical Demands

• Regular physical demands: Walk; sit; use hands to handle or feel; use fingers for typing; reach with hands and arms; talk and hear.
• Specific vision abilities: close vision, distance vision, peripheral vision, ability to adjust focus.
  
  

Featured Benefits

This role is eligible for various benefits including:

• Insurance options for Employees (and their families) include Medical, Dental, Vision, STD & LTD insurance.
• Health Savings Account with company contributions.
• Flexible Spending Account.
• Paid basic life insurance for employees.
• Employees can enroll in a 401(k)-retirement savings plan with an employer match of 3.5%.
• Sick Pay: 80 hours front-loaded.
• Vacation Pay: 80 hours per year and increases based on tenure with the Company.
• Paid Holidays: 7 per year.
• Employee Assistance Program.
  
  

Salary Range: $65,000 - $75,000 Annual Salary range

• Starting pay for this role will vary based on multiple factors, including but not limited to an individual’s education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future.
  
  

About Radiant

Other compensation includes, but is not limited to, bonuses.

Launched in 2006, Radiant Logistics, inc. is a publicly traded, third party logistics company providing technology-enabled global transportation and value-added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services.

Radiant’s network brands and associated strategic operating partners have storied legacies embodying decades of experience and service in the transportation and logistics industry and include Airgroup, Adcom Worldwide, Distribution By Air, SBA Global Logistic Services, as well as the Radiant Brand itself. In all, It's the Network that Delivers!

Radiant is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage

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