Customs Brokerage Specialist

Yusen Logistics Americas Inc.; Torrance (CA); On-site; USD 56,000 - 94,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

Standard 10 days PTO

Bonus plan

Paid Holidays

OT pay

Flexible Spending Accounts

Job summary

Yusen Logistics Americas Inc. in Torrance, CA, is seeking a Customs Brokerage Specialist to support the Import Manager in ensuring compliance with U.S. customs laws and company programs.

The role covers audits, CHB entries, and liaison with government agencies, handling air/ocean shipments and key accounts. Strong communication, organizational skills, and a broker license are required; college degree preferred.

Qualifications

• Must have a Customs Broker license and a high school diploma.
• 3+ years in the customs broker industry; a 4-year degree is preferred.
• Excellent customer service and communication skills.
• Strong organizational and time management skills; able to manage multiple priorities.
• Ability to work independently and under pressure in unsupervised environments.

Responsibilities

• Assist the Import Manager in audits and compliance with customs laws.
• Process CHB entries, act as advocate for high-volume accounts and backup for entry writers.
• Interface with government agencies and maintain positive relationships.
• Prepare post-entry adjustments and related documentation.
• Provide CBP/OGA regulation guidance and classification advice.

Skills

Customer service

Time management

Independent work

Analytical reading

Communication

Root cause analysis

Education

High School Diploma

Customs Broker license

4-year college degree preferred

Job description

Customs Brokerage Specialist

Job Locations: US-CA-Torrance

Job ID: 2026-6541

# of Openings: 1

Category: Supply Chain/Operations

Type: Regular Full-Time

Overview

Salary Range: $56,486-$93,830

Position Summary

The Customs Brokerage Specialist supports the Import Manager in customs brokerage activities to ensure compliance with U.S customs laws and regulations and the company's compliance programs.

Responsibilities

• Compliance and Audit Support:
  • Assist the Import Manager in audits/assessment of import compliance and customs laws and regulations
  • Process more complicated CHB entries on a daily basis, including acting as a customer advocate for high volume accounts and serving as a backup for the import entry writers, as needed.
  • Conducts audits, trouble shoots, and monitors current CHB/CBP and OGA regulations to ensure compliance.
  • Corrects errors and provides corrective action and training.
  • Assists in JSOX compliance
• Customs Brokerage responsibilities:
  • Interface with government agencies and maintain positive relationships
  • Perform audits and report CHB entries, including air, ocean, & large key accounts, (such as Omron & Yazaki)
  • Assists in maintaining customer bonds and POA's
  • Develop and maintain current customer databases and regularly interact with customers and the Operations Compliance Department.
  • Prepare Post Entry Adjustments and other post entry documentation
• Training & Development support:
  • Provide interpretation and guidance with CBP and OGA regulations and ensure compliance with US importing regulations
  • Provide classification advice both internally and externally with direct customer contact.
  • Assist in identifying process improvements, including providing feedback to other import personnel
  • Audit accuracy and timeliness of entries and billing process.

Qualifications

• High School Diploma required. Customs Broker license is required. 3 or more years' experience in the customs broker industry is required. 4-year college degree is preferred.
• Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
• Must have strong organizational and time management skills.
• Must have the ability to organize and manage multiple priorities.
• Must be able to work independently
• Must be able to work under pressure in an unsupervised environment.
• Ability to read, analyze and interpret verbal and written requests and directions.
• Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely.
• Be able to present one's self in a highly cooperative and professional manner with both internal and external customers, vendors, and government officials.
• Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rates, ratio, and percent. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Keen ability to assess situations, perform root cause analysis, and provide solutions. Ability to think things through and develop processes that contribute to enhanced organizational efficiency.

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Benefits

Yusen offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1st of the month following start date
• 401k with a company match
• Standard 10 days PTO
• Eligible for bonus plan
• 7 Paid Holidays
• Eligble for OT pay if applicable
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.

www.yusen-logistics.com/

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

Los Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.