Customs Brokerage Specialist

CV International; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

CVI International in Atlanta is seeking a skilled Customs Broker to prepare and submit accurate customs entries, review documentation, verify ISF data, track shipments, and coordinate delivery with clients and carriers.

The role requires 3+ years in ocean/air import brokerage, solid CBP knowledge, and strong communication skills. This position offers growth opportunities within a global logistics environment.

Qualifications

• Strong analytical, problem-solving, and conflict resolution skills.
• Excellent written and verbal communication skills.
• Detail-oriented with strong organizational and time management skills.
• Ability to prioritize and manage multiple tasks in a deadline-driven environment.
• Self-motivated with the ability to work independently with minimal supervision.
• Proficient in Microsoft Office (Outlook, Excel, Word) and general office systems.

Responsibilities

• Prepare and submit accurate and timely customs entries to ensure prompt release of import shipments.
• Review and collect required commercial documentation from relevant parties prior to cargo arrival.
• Verify Importer Security Filing (ISF) data elements for accuracy and completeness; ensure ISF filings are submitted timely and in compliance with regulations.
• Track and trace shipments with airlines, ocean carriers, and third-party providers; update internal systems with current status information.
• Coordinate final delivery with clients and designated trucking providers, as required.
• Ensure timely and accurate billing of services; support accounts receivable and collections efforts when needed.
• Generate and distribute internal and external reports as required.
• Proactively communicate shipment issues, delays, or customs holds to clients.
• Develop and maintain strong relationships with clients and third-party service providers.
• Deliver prompt, professional, and proactive customer service.
• Identify opportunities to promote company services and support business growth.
• Stay updated on changes in U.S. customs regulations and tariffs to ensure all entries meet current compliance requirements.

Skills

Analytical skills

Communication skills

Detail-oriented

Time management

Independent worker

Microsoft Office

Job description

CVI International is a privately owned global logistics company with a footprint across seven locations and service lines spanning Ocean Freight, Air, Customs Brokerage, Out-of-Gauge (OOG) freight, and more.

We are transportation specialists, customs brokers, logisticians, and technology professionals who move complex cargo around the world — but what sets us apart is how we take care of the people who make that happen. We've built a culture where team members are known by name, good work gets noticed, and there's real room to grow. If you're looking for a place where your logistics expertise is valued, we'd love to talk.

About the Role

CVI has an exciting opportunity for someone with a passion for meeting and exceeding customer needs and expectations related to ensuring successful and timely processing of customer import transactions.

Responsibilities

The essential duties and responsibilities of this position are listed below. Other duties may be assigned to meet changing business needs.

• Prepare and submit accurate and timely customs entries to ensure prompt release of import shipments.
• Review and collect required commercial documentation from relevant parties prior to cargo arrival.
• Verify Importer Security Filing (ISF) data elements for accuracy and completeness; ensure ISF filings are submitted timely and in compliance with regulations.
• Track and trace shipments with airlines, ocean carriers, and third-party providers; update internal systems with current status information.
• Coordinate final delivery with clients and designated trucking providers, as required.
• Ensure timely and accurate billing of services; support accounts receivable and collections efforts when needed.
• Generate and distribute internal and external reports as required.
• Proactively communicate shipment issues, delays, or customs holds to clients.
• Develop and maintain strong relationships with clients and third-party service providers.
• Deliver prompt, professional, and proactive customer service.
• Identify opportunities to promote company services and support business growth.
• Stay updated on changes in U.S. customs regulations and tariffs to ensure all entries meet current compliance requirements.

The above statements are intended to describe the general nature and levels of work performed by people assigned to this position. They are not to be construed as an exhaustive list of all job duties performed by a person assigned to this position. Nor is this summary an employment contract or promise of ongoing employment.

Qualifications

• Minimum of 3 years of experience in ocean and air customhouse brokerage.
• Strong knowledge of U.S. Customs and Border Protection (CBP) rules and regulations, HTS classification, and commodity classification.
• Working knowledge of transportation modes including air freight, LCL, FCL, as well as domestic trucking and rail.
• Strong analytical, problem-solving, and conflict resolution skills.
• Excellent written and verbal communication skills.
• General knowledge of global geography and international trade transactions within the forwarding industry.
• Detail-oriented with strong organizational and time management skills.
• Ability to prioritize and manage multiple tasks in a deadline-driven environment.
• Self-motivated with the ability to work independently with minimal supervision.
• Proficient in Microsoft Office (Outlook, Excel, Word) and general office systems.

Required Skills

• Strong analytical, problem-solving, and conflict resolution skills.
• Excellent written and verbal communication skills.
• Detail-oriented with strong organizational and time management skills.
• Ability to prioritize and manage multiple tasks in a deadline-driven environment.
• Self-motivated with the ability to work independently with minimal supervision.
• Proficient in Microsoft Office (Outlook, Excel, Word) and general office systems.

Preferred Skills

• General knowledge of global geography and international trade transactions within the forwarding industry.
• Working knowledge of transportation modes including air freight, LCL, FCL, as well as domestic trucking and rail.