Customs Brokerage Agent

Expeditors; Buffalo (NY); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Full benefits

Paid time off

Job summary

Expeditors is seeking a detail-oriented professional to support customs brokerage operations in Buffalo. The role focuses on ensuring smooth process flows, accurate data entry, and timely invoicing, while adhering to SOPs and regulatory requirements.

Successful candidates will demonstrate strong communication, proactive planning, and solid computer skills, including MS Office, with fluency in English to coordinate with clients and authorities.

Qualifications

• Effective interpersonal skills.
• Coachable, receptive to feedback.
• Strong written and verbal communication.
• Pro-active approach, strong organizational and computer skills.
• Excellent computer skills (Microsoft Office suite).
• Fluent in reading and writing in English.

Responsibilities

• Ensure a smooth and timely customs process flow.
• Uphold accurate and timely data entry into our operational systems.
• Track and trace customs entry filings.
• Maintain accurate and timely client invoicing.
• Understand and follow curated customer SOPs.
• Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration.
• Assist with verification of customs declaration information and the submission of such to the customs authority.
• Ensure compliance at all times to internal and external regulations.

Skills

Interpersonal skills

Coachable

Written and verbal communication

Proactive

Organizational skills

Computer skills

Microsoft Office

English fluency

Tools

Microsoft Office

Job description

Job Description

Major Duties and Responsibilities

• Ensure a smooth and timely customs process flow
• Uphold accurate and timely data entry into our operational systems
• Track and trace customs entry filings
• Maintain accurate and timely client invoicing
• Understand and follow curated customer Standard Operating Procedures (SOP)
• Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
• Assist with verification of customs declaration information and the submission of such to the customs authority
• Ensure compliance at all times to internal and external regulations

Qualifications

• Effective interpersonal skills
• Coachable, receptive to feedback
• Strong written and verbal communication
• Pro‑active approach, strong organizational and computer skills
• Excellent computer skills (Microsoft Office suite)
• Fluent in reading and writing in English

Reporting Structure

• Customs Brokerage Lead Agent, Supervisor and Manager

All your information will be kept confidential according to EEO guidelines. Full benefits/PTO available for full-time positions. The hourly rate for this position is an estimated range that can be adjusted based on experience.