Customs Broker

Pgl; Alpharetta (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

PGL in Alpharetta, GA seeks a licensed customs broker with 3–5 years of experience to support import/export operations. You will prepare documentation, process clearances, and ensure regulatory compliance while coordinating with clients and internal teams.

The role requires strong knowledge of tariffs, duties, and regulatory changes, with responsibilities spanning bonds, compliance advisement, and cross-functional collaboration. This position is on-site in Georgia.

Qualifications

• Licensed customs broker with 3–5 years of progressive experience.
• Industry-related degree and/or certification.
• Knowledge of import/export regulations and procedures.
• Familiarity with ERP/CRM and logistics software.

Responsibilities

• Prepare and process import/export documentation per regulations.
• Clear goods through customs and deliver to destinations.
• Post bonds and advise on tariff and regulatory requirements.
• Coordinate regulatory documentation and maintain compliance records.

Skills

Active Listening

Reading Comprehension

Complex Problem Solving

Critical Thinking

Judgment & Decision Making

Education

Industry-related degree

Tools

Desktop computers

Facsimile machines

Laptop computers

Special purpose telephones

Multi-line telephone systems

CRM software

ERP software

MS Excel

Job description

Position PurposeTo meet or exceed the expectations of our clients, each and every time we are of service to them. To respond quickly and proactively to challenges, in order to facilitate a quick and positive solution. To unselfishly perform any job-related task with a positive attitude and a high degree of accuracy. To help fellow team members in your department as well as other departments when they may need it. To build strong working relationships with our present client base.TasksPrepare and process import and export documentation according to customs regulations, laws, or procedures.Clear goods through customs and to their destinations for clients.Pay, or arrange for payment of, taxes and duties on shipments.Calculate duty and tariff payments owed on shipments.Request or compile necessary import documentation, such as customs invoices, certificates of origin, and cargo-control documents.Classify goods according to tariff coding system.Stay abreast of changes in import or export laws or regulations by reading current literature, attending meetings or conferences, or conferring with colleagues.Sign documents on behalf of clients, using powers of attorney.Advise customers on import and export restrictions, tariff systems, insurance requirements, quotas, or other customs-related matters.Post bonds for the products being imported or assist clients in obtaining bonds.Coordinate logistics or other business operations.Oversee business processes.Pay charges, fees, or taxes.Calculate data to inform organizational operations.Coordinate regulatory documentation activities.Examine product information to ensure compliance with regulations.Update knowledge of legal or regulatory environments.Advise others on legal or regulatory compliance matters.Estimate costs of goods or services.Monitor inventories of products or materials.Work ActivitiesObserving, receiving, and otherwise obtaining information from all relevant sources.Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.Keeping up-to-date technically and applying new knowledge to your job.Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.Analyzing information and evaluating results to choose the best solution and solve problems.QualificationsEducation and ExperienceYears of Experience: 3-5 Years of progressive experience as a licensed customs brokerEducation: Industry-related degree and/or certificationKnowledgeTransportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.SkillsActive Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.Speaking — Talking to others to convey information effectively.Writing — Communicating effectively in writing as appropriate for the needs of the audience.Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.Service Orientation — Actively looking for ways to help people.AbilitiesDeductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.Written Comprehension — The ability to read and understand information and ideas presented in writing.Near Vision — The ability to see details at close range (within a few feet of the observer).Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression — The ability to communicate information and ideas in speaking so others will understand.Written Expression — The ability to communicate information and ideas in writing so others will understand.Speech Clarity — The ability to speak clearly so others can understand you.Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.Speech Recognition — The ability to identify and understand the speech of another person.ToolsDesktop computersFacsimile machinesLaptop computersSpecial purpose telephonesMulti-line telephone systemsTechnologyCompliance softwareElectronic mail softwareEnterprise resource planning ERP softwareManufacturing resource planning MRP softwareCustomer resource management CRM softwareLogistics and supply chain software (CargoWise ediEnterprise)Spreadsheet softwareMicrosoft Excel and other office applications