Customization Coordinator II

Kids for the Future; Phoenix (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive benefits and compensation

Generous employee discount

Wellness program with cash incentives

Ride Share Programs

Flexible time off

Job summary

PING, Inc. in the Phoenix metro area is seeking aCustomization Coordinator II to manage design and production of custom logos for bags and related products. You will use Wilcom, CorelDRAW, and Media Valet to create, edit and prepare artwork for embroidery and other customization methods.

The role requires ensuring accuracy, quality, and timely delivery while collaborating with production, customer service, and licensing teams. Relocation assistance is provided to the Phoenix area.

Qualifications

• High school diploma or GED, plus 2 years' related experience or training.
• Artistic and/or creative with strong attention to detail.
• Excellent oral and written communication and teamwork.
• Proficiency in Wilcom embroidery software and CorelDRAW.
• Experience with Media Valet or digital asset management.
• Knowledge of licensing compliance and brand standards.

Responsibilities

• Create and modify custom logos and artwork using Wilcom, CorelDRAW, and other design software.
• Convert customer artwork into production-ready files for embroidery and other processes.
• Ensure designs meet brand standards, customer specs, and production capabilities.
• Prepare artwork proofs and manage revision cycles based on feedback.
• Collaborate with Customer Service to interpret artwork requests and orders.
• Provide guidance on design feasibility and logo placement.
• Maintain documentation of licenses and approvals with licensing teams.
• Upload and organize artwork in Media Valet and manage file versions.
• Communicate artwork requirements, timelines, and changes to operators and supervisors.

Skills

Wilcom embroidery software

CorelDRAW

Media Valet

Digital asset management

MS Office Suite

Communication

Attention to detail

Licensing knowledge

Education

High school diploma or GED

Tools

Wilcom embroidery software

CorelDRAW

Media Valet

Job description

• Location 2201 West Desert Cove,Phoenix, AZ, 85029,United States
• Relocation Expense Covered Yes
• Employee Type FT Non-Exempt
• Required Degree High school
• Manage Others No

PING, Inc. is seeking a Customization Coordinator II is responsible for maintaining and executing the design and production of custom logos and graphics for bags and related products. This role utilizes software such as Wilcom, CorelDRAW, Media Valet, and other design platforms to create, edit, and prepare artwork for embroidery, heat transfer, and other customization methods. The coordinator ensures accuracy, compliance, quality, and timely delivery while collaborating with production, customer service, and licensing teams. This position requires the candidate to reside in the Phoenix Metro Area, relocation assistance will be provided.

OUR MISSION: “To be the unquestioned leader in innovation, design, service and quality while providing an enjoyable environment for employees, and relocation them to fulfill their potential.”

WE OFFER:

• Competitive benefits and compensation package
• Generous employee discount
• Robust wellness program with cash incentives
• Ride Share Programs
• Flexible time off

YOU WILL:

• Create and modify custom logos and artwork using Wilcom (embroidery digitizing), CorelDRAW, and other design software.
• Convert customer artwork into production-ready files for embroidery, heat transfer, and other customization processes. Collaborate with production teams to ensure designs are optimized for equipment and processes.
• Ensure all designs meet brand standards, customer specifications, and production capabilities
• Prepare artwork proofs and manage revision cycles based on feedback.
• Partner closely with Customer Service teams to interpret customer requests, artwork needs, and order specifications.
• Provide guidance on design feasibility, customization methods, and logo placement.
• Support timely communication of artwork approvals, revisions, and order updates.
• Help resolve customer issues related to artwork, design expectations, or production outcomes.
• Verify approvals for licensed logos and trademarks prior to production.
• Collaborate with licensing teams to ensure adherence to legal and brand standards. Maintain documentation and tracking of licensed assets and approvals.
• Upload, organize, and manage artwork using Media Valet or similar digital asset systems. Maintain accurate records of file versions, approvals, and licensing documentation.
• Communicate artwork requirements, timelines, and changes clearly to operators and supervisors.
• Support troubleshooting of digitizing or design-related production challenges.
• Conduct quality checks on artwork and finished products for accuracy and consistency.
• Identify opportunities to improve workflow efficiency and design processes.
• Stay current on software updates, design trends, and customization technologies.

YOU HAVE:

• High school diploma or GED, plus a minimum 2 years’ directly related experience and/or training; OR an equivalent combination of education and experience.
• Excellent oral and written communication, interpersonal and team skills.
• Must be artistic and/or creative.
• Strong attention to detail and organizational skills.
• Knowledge of licensing compliance and brand standards.
• Must be self-starting and able to work and complete tasks with minimal guidance.
• Demonstrated ability to effectively work on multiple projects simultaneously, follow instructions precisely, and complete tasks accurately.
• Demonstrated ability to coordinate a high level of activity under a variety of conditions & constraints.
• Possess an intermediate level of computer literacy of MS Office Suite (Outlook, Word, TEAMS, Excel and PowerPoint) and demonstrated ability to learn new software applications.
• Proficiency in Wilcom embroidery software (digitizing preferred) and strong working knowledge of CorelDRAW or similar vector-based design tools.
• Experience with Media Valet or digital asset management systems.
• Familiarity with PING products, product flow and organizational structure.

*PlNG is a nicotine free company. Only non-nicotine users should apply.

*PING will not provide VISA sponsorship for this role. Please do not apply for this role if at any time (now if in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT, etc.)

* Our salary ranges are highly competitive within the manufacturing industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.