Customer Vehicle Service Agent (Norfolk Airport)

SIXT; Norfolk (VA); On-site; USD 26,174 - 33,062; Part time

Benefits offered by this job

Paid Time Off

Employee Assistance Program

Exclusive Employee Rentals

Uniform with weekly dry cleaning

Job summary

SIXT in Norfolk is seeking a part-time Customer Vehicle Service Agent responsible for ensuring vehicles are clean and ready for rental. You will inspect vehicles for damage, assist customers with queries, and perform basic maintenance tasks to deliver exceptional service.

The ideal candidate has a high school diploma, at least one year of experience in vehicle service, and strong communication skills. Join us at SIXT for great employee benefits including paid time off and exclusive rental rates.

Qualifications

• At least 1 year of experience in vehicle service or a related field.
• Experience in car rental or automotive maintenance preferred.
• Ability to work outdoors in all weather conditions.

Responsibilities

• Ensure vehicles are clean and rental-ready.
• Inspect vehicles for damage and perform maintenance checks.
• Assist customers with vehicle returns and queries.

Skills

Strong verbal communication abilities

Attention to detail

Basic vehicle maintenance skills

Education

High school diploma or GED

Job description

Customer Vehicle Service Agent (Norfolk Airport)

• Part-time
• Department: Branches & Operations
• Legal Entity: Sixt Rent a Car, LLC.
• Are you passionate about providing top-notch service and ensuring vehicles are rental-ready? As a Customer Vehicle Service Agent at SIXT, you’ll play a vital role in delivering exceptional customer experiences for clients from around the globe. Your responsibilities will include meticulously documenting vehicle conditions, perform thorough cleaning and maintenance, and identify any damage. Look forward to numerous development opportunities with an hourly rate of $19.50.

YOUR ROLE AT SIXT

You ensure every vehicle is spotless and rental-ready by cleaning, polishing, and performing basic maintenance checks, from fluid levels to tire pressure, ensuring a premium customer experience

You inspect incoming vehicles for damage, manage service alerts, and coordinate with the team to address any maintenance needs, keeping the fleet in top condition

You keep the lot organized for smooth traffic flow, tagging vehicles for maintenance, and ensuring cars are moved to the proper locations efficiently

You assist customers with a friendly welcome, check vehicles for belongings, and handle questions about returns, charges, or additional services, providing clear and accurate information

You shuttle cars between locations, dealerships, and car washes, making sure vehicles are always where they need to be and ready for the next rental

YOUR SKILLS MATTER

Education & Experience You have a high school diploma or GED and at least 1 year of experience in vehicle service or a related field. Experience in car rental, automotive maintenance, or dealership services is preferred

Communication Skills You have strong verbal communication abilities, allowing you to interact effectively with customers, coworkers, and management, ensuring a smooth and pleasant experience for all

Attention to Detail You can discreetly check vehicles for any damage, verify fuel levels, and accurately document findings, maintaining the quality and safety of the fleet

Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship

Work Hours & Conditions You can work 40 hours per week, including day or evening shifts, and are comfortable working outdoors in all types of weather conditions. You are also physically able to move in and out of vehicles throughout your shift

Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus

WHAT WE OFFER

Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays

Employee Assistance Program Access support whenever needed through our Employee Assistance Program

Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees

Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!