Customer Trainer

Scientific Research Corporation; North Charleston (SC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Vacation and sick time off accruals

Tuition reimbursement

Job summary

Scientific Research Corporation is seeking a Customer Trainer to deliver formal and informal shipboard and classroom instruction on SSEE systems, and to drive training curriculum development for afloat cryptologic personnel.

Role includes Train-the-Trainer events, updating training documents, and providing SME guidance on training requirements while performing basic system troubleshooting and documentation reviews.

Qualifications

• Minimum five (5) years of Navy Shipboard SIGINT system operational experience with at least one afloat tour.
• Ability to perform work within equipment spaces onboard US Navy platforms.
• Experience with curriculum maintenance tasks.

Responsibilities

• Provide formal and informal shipboard and classroom instruction on Ship's Signal Exploitation Equipment (SSEE) systems supporting afloat cryptologic personnel
• Provide Train-the-Trainer (T3) events to supporting the training teams implementation of new curriculum, systems, and systems updates
• Updating, creating and implementing training documents and curriculum pertinent to SSEE systems (new and existing)
• Providing timelines and tracking throughout the creation and updates of SSEE curriculum to support customer's requirements
• Providing Subject Matter Expertise recommendations on training requirements
• Performing basic system troubleshooting, software configuration support and recommend resolution on SSEE
• Performing document reviews for technical accuracy

Skills

Instructional delivery

Train-the-Trainer

Curriculum development

SSEE knowledge

Troubleshooting

Technical documentation

Tools

Email

CPM

LOM

AIM

Job description

Customer Trainer

• Location: US-SC-North Charleston
• ID: 2026-11406
• Category: Training
• Position Type: Regular Full-Time
• Application Open Date: 7/28/2026

Description

• Providing formal and informal shipboard and classroom instruction on Ship's Ship's Signal Exploitation Equipment (SSEE) systems supporting afloat cryptologic personnel
• Providing Train-the-Trainer (T3) events to supporting the training teams implementation of new curriculum, systems, and systems updates
• Updating, creating and implementing training documents and curriculum pertinent to SSEE systems (new and existing)
• Providing timelines and tracking throughout the creation and updates of SSEE curriculum to support customer's requirements
• Providing Subject Matter Expertise recommendations on training requirements
• Performing basic system troubleshooting, software configuration support and recommend resolution on SSEE
• Performing document reviews for technical accuracy

FILLING THIS POSITION IS CONTINGENT UPON FUNDING

#LI-LL1

Requirements

• A minimum of five (5) years of Navy Shipboard Signals Intelligence (SIGINT) system operational experience with at least one afloat tour, or equivalent experience is required
• Shipboard systems may include, but are not limited to:
  • Ship's Signal Exploitation Equipment (SSEE) Increment E/F
  • Cryptologic Carry-On Program (CCOP) systems
• Must be able to perform work within equipment spaces onboard US Navy platforms
• Previous experience performing curriculum maintenance tasks

Desired Skills

• 8-10 years of SIGINT experience
• Previous experience as instructor in formal Navy training environment or Navy Instructor NEC 805A (legacy 9502)
• SSEE Increment F NEC C21A
• Previous experience performing curriculum maintenance tasks
• Proficient with Email, CPM, LOM, and AIM
• Experience with Navy National Support
• Experience with Navy Direct Support

Clearance Information

SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS A U.S. GOVERNMENT SECURITY CLEARANCE AT THE TOP SECRET / SCI LEVEL

Travel Requirements

• Up to 25% travel will be required

About Us

Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.

SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals with amounts increasing based on role and years of service, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

EEO

Scientific Research Corporation is an equal opportunity employer that does not discriminate in employment.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.

Scientific Research Corporation endeavors to make www.scires.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail] for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.