Customer Team Lead- Kroger

Utz Brands, Inc.; United States; On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Employee stock purchase plan

Job summary

Utz Brands, Inc. is seeking a Kroger Customer Team Lead to shape the future of snacking by leading customer strategy across Kroger banners. You will guide a sales team, build partnerships with Kroger decision makers, and drive profitable growth across Utz brands.

You will influence strategy, coach a high-performing team, and fuse customer, shopper, category, and financial insights to create winning plans for Utz and retail partners. A dynamic leader who thrives on collaboration will excel here.

Qualifications

• 7+ years of progressive sales experience in consumer packaged goods with complex or multi-banner retail customers.
• Experience leading, coaching, or influencing customer sales teams to deliver results through others.
• Strong business acumen with experience managing customer P&Ls, trade spend, revenue goals, and investment strategies.

Responsibilities

• Lead Kroger’s multi-banner customer sales strategy and align plans with Utz priorities and category growth opportunities.
• Build strategic relationships with Kroger decision makers and present insight-led selling stories in reviews and joint planning.
• Drive profitable sales, share, distribution, merchandising, and trade investment results across assigned banners and brands.
• Own customer P&L performance and investment strategies in partnership with Finance.

Skills

Sales leadership

Customer P&L management

Data-driven selling

Cross-functional collaboration

Excel/PowerPoint

Communication & negotiation

Travel readiness

Education

Bachelor’s degree in Business or related field

Tools

IRI/Nielsen

MS Office (Excel, PowerPoint, Word, Outlook)

Job description

Utz Brands is looking for a strategic, results-driven Kroger Customer Team Lead to help shape the future of snacking with one of our most important retail partners. In this high-impact role, you’ll lead customer strategy across a complex multi-banner business, build trusted partnerships with key Kroger decision makers, and guide a talented sales team to deliver profitable growth across the Utz portfolio.

This is more than an account leadership role—it’s an opportunity to influence strategy, coach and develop a high-performing team, and bring customer, shopper, category, and financial insights together to create winning plans for both Utz and our retail partners.

What You’ll Do

• Lead the customer sales strategy for Kroger’s multi-banner business, aligning customer plans with Utz enterprise priorities, brand goals, and category growth opportunities.
• Build strong, strategic relationships with customer decision makers and bring insight-led selling stories to life through business reviews, negotiations, and joint planning.
• Drive profitable sales, share, distribution, merchandising, promotional, and trade investment results across assigned banners and brands.
• Own customer P&L performance, revenue goals, spending effectiveness, and investment strategies in partnership with Finance and Revenue Growth Management.
• Coach, align, and develop Account Executives and Sr. Key Account Executives to deliver business objectives, strengthen customer execution, and support talent growth.
• Partner cross-functionally with Marketing, Shopper Marketing, Sales Operations, Category Insights, Finance, Supply Chain, R&D, Manufacturing, and Logistics to deliver customer solutions.
• Monitor marketplace trends, competitive activity, promotional performance, and customer opportunities to keep plans agile and growth-focused.

What You’ll Bring

We’re looking for a collaborative sales leader who can think strategically, lead through complexity, and turn insights into action.

• 7+ years of progressive sales experience in consumer packaged goods, including direct customer account responsibility with complex or multi-banner retail customers.
• Experience leading, coaching, or influencing customer sales teams, with the ability to align people around shared goals and deliver results through others.
• Strong business acumen with experience managing customer P&Ls, trade spend, revenue goals, promotional strategy, and investment effectiveness.
• Proficiency using syndicated data, shopper insights, customer scorecards, and financial measures to build selling stories and customer strategies.
• Excellent communication, negotiation, analytical, problem-solving, relationship-building, and cross-functional collaboration skills.
• Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook; experience with IRI/Nielsen or similar customer/category tools preferred.
• Bachelor’s degree in Business or a related field preferred; valid driver’s license and ability to travel up to 50% within the U.S. required.

Continuously Pursuing Excellence!

Here at Utz, we have a passion for exciting and delighting consumers with delicious snack foods made from high quality ingredients. After over a century with a strong family heritage, our diverse portfolio of brands includes Utz, Zapp’s, Boulder Canyon, and On the Border. Our associates are the reason for the success of this company, so it is important we provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement. We also help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives.

• Our full-time benefit package includes medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan and much more.

Join our world class team and help us become the fastest growing pure-play U.S. snacking company of scale!

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.