CUSTOMER SVC/SHIFT LEADER

Ruler Foods; Springfield (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

Ruler Foods recherche un superviseur de magasin pour assurer une expérience client exceptionnelle et superviser les opérations. Le candidat idéal aura une expérience en leadership et sera capable de travailler dans un environnement dynamique. Ce rôle offre des opportunités de croissance et des avantages complets, y compris des programmes de formation et des remboursements de frais de scolarité.

Benefits

Couverture santé

Horaires flexibles

Remises pour employés

Remboursement des frais de scolarité

Programmes de formation

Qualifications

• Expérience préalable en supervision ou leadership.
• Capacité à travailler dans des situations stressantes.
• Compétences de base en mathématiques et en communication.

Responsibilities

• Superviser les opérations du magasin en l'absence du responsable.
• Assurer une expérience client positive.
• Aider à la planification et à l'exécution des initiatives opérationnelles.

Skills

Leadership

Communication

Gestion du stress

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Encourage team members to deliver excellent customer service. Must be able to oversee the total store operations in the absence of the Store Manager and Store Managers in Training. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

About Ruler Foods

Based in the Midwest, Ruler Foods merged with The Kroger Company in 1999. Today, we're proudly serving Ruler customers in 48 stores throughout Indiana, Illinois, Missouri, Tennessee, Kentucky, and Ohio.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Opportunities and Benefits

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ruler family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including physical, emotional, and financial support.
• Healthcare coverage, including medical, dental, vision, and prescription plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick pay.
• Support services such as free counseling and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Minimum Requirements

• Previous supervisory or leadership experience.
• Dependability and integrity reflected in past work records.
• Ability to pass a pre-employment background check.
• Knowledge of basic math, effective communication, and reading skills.
• Ability to handle stressful situations.
• Willingness to work in all store areas, including cashiering, stocking, and maintenance.
• Assist in achieving a positive customer shopping experience.
• Assist in planning and executing merchandising and operational initiatives.
• Work with team members to identify opportunities and develop solutions.
• Drive sales and manage costs to meet targets.
• Help reduce turnover and increase retention.
• Ensure safety and compliance with regulations.
• Maintain flexibility to work any shift, including opening or closing the store.
• Create a welcoming environment for customers and team members.
• Stay current with store promotions and product knowledge.
• Adhere to all safety, legal, and company policies.
• Physical ability to perform job functions, including lifting up to 50 lbs.