Customer Support Travel Agent

Vacation Advertiser; Washington (District of Columbia); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading travel company is seeking a Customer Support Travel Agent to provide excellent service and assist customers in booking travel. This remote position requires strong communication skills and a passion for travel. Join a community of travel lovers, enjoy flexible hours, and take advantage of perks like travel discounts and training opportunities.

Benefits

Travel discounts

Training

Work-from-home flexibility

Opportunities for growth

Qualifications

• 1+ years of experience in customer support, hospitality, or travel-related services.
• Excellent communication and interpersonal skills.
• Tech-savvy and comfortable using CRM platforms.
• Ability to stay calm in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Assist clients with booking travel arrangements.
• Provide detailed information about destinations.

Skills

Customer support experience

Excellent communication skills

Tech-savvy

Problem-solving skills

Job description

Overview

Job Title : Customer Support Travel Agent

Location: Remote – U.S., Mexico, Caribbean, UK, Australia Based

Join Vacation Advertiser – Where Travel Dreams Come True!

We inspire travelers to explore the world and help them book unforgettable experiences. We’re looking for a Customer Support Travel Agent who shares our passion for travel and people to join our growing team. As a Customer Support Travel Advisor, you’ll be the voice of Vacation Advertiser, delivering friendly, helpful, professional experience to every customer—whether they’re looking to plan their next getaway, need assistance with booking, or have a question about one of our services.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Assist clients with booking travel arrangements and troubleshooting issues
• Provide detailed information about destinations, services, policies, and promotions
• Ensure customer satisfaction by resolving concerns quickly and effectively
• Collaborate with travel advisors, sales teams, and vendors to solve complex issues
• Maintain accurate customer records and follow company protocols

Qualifications

• 1+ years of experience in customer support, hospitality, or travel-related services
• Excellent communication and interpersonal skills
• Tech-savvy and comfortable using CRM platforms and booking tools
• Ability to stay calm and organized in a fast-paced environment
• Passion for travel and desire to help others plan incredible vacations
• A proactive attitude and strong problem-solving skills
• Must have an entrepreneur mindset

Preferred (but not required)

• Experience in the travel industry or familiarity with travel booking systems
• Knowledge of all-inclusive resorts, cruises, and European vacations
• Bilingual abilities (especially Spanish)

Job Details

• Job Status: Full-time or Part-time
• Schedule: Flexible with some preferred weekend availability
• Location: Remote (U.S.-based only)
• Perks: Travel discounts, Training, Work-from-home flexibility, Opportunities for growth within the company

Why Vacation Advertiser?

• Vacation Advertiser is more than a travel company—it’s a community of travel lovers helping people create memories around the world.
• We believe in doing work that matters, supporting one another, and encouraging personal growth.

If you want to be part of a fun, friendly, and purpose-driven company, we’d love to hear from you! Ready to Apply?

We’re excited to meet you!

If you meet the qualifications and are passionate about customer support and travel, apply now.

Please only apply if you meet the listed requirements.

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