Customer Support Specialist - Regional Hiring

Remote Jobs; Bloomington (IN); Remote; USD 30,000 - 45,000; Full time

Job summary

A leading remote company is seeking customer service representatives to assist clients from home. This role involves answering calls, documenting customer needs, and ensuring professional service delivery. Candidates should possess strong communication skills and a high school diploma. The position offers a flexible schedule and paid training, making it an ideal opportunity for individuals seeking work-life balance.

Benefits

Flexible schedule

Paid training

Paid time off

Telehealth benefits

Qualifications

• Must be at least 18 years of age.
• Authorized to work in the United States.
• U.S. resident (excluding some states).

Responsibilities

• Answer inbound calls and assist customers.
• Use tools to document and resolve needs.
• Deliver service professionally and accurately.

Skills

Strong communication

Active listening

Education

High school diploma or GED

Job description

Overview

Employer Industry: Customer Service and Tech Support

Why consider this job opportunity

• Remote position, allowing you to work from the comfort of your own home
• Flexible schedule options to fit your lifestyle
• Paid training provided after client certification
• Opportunities for career advancement within the organization
• Paid time off to support work-life balance
• Access to telehealth benefits for overall well-being

What to Expect (Job Responsibilities)

• Answer inbound calls and assist customers with questions, concerns, or product/service issues
• Use provided tools to document and resolve customer needs accurately
• Follow established protocols for communication and case handling
• Participate in required certification courses to qualify for client assignments
• Deliver service in a professional and brand-aligned manner

What is Required (Qualifications)

• High school diploma or GED required
• Must be at least 18 years of age
• Authorized to work in the United States
• U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI)
• Strong communication and active listening skills

How to Stand Out (Preferred Qualifications)

• Prior customer service or call center experience is a plus
• Basic computer knowledge and typing ability
• Spanish language skills are a bonus

#CustomerService #RemoteWork #CareerOpportunity #FlexibleSchedule #PaidTraining

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