Customer Support Specialist — Paid Training & Benefits

Moxie Pest Control; Phoenix (AZ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Paid time off

Parental leave

Referral program

Job summary

Moxie Pest Control in Phoenix, AZ is hiring a Customer Support Representative for a full-time, day-shift, in-person role. You’ll be the friendly voice answering phones, emails, and texts, helping customers with scheduling, questions, payments, and service plan customization.

No pest control experience is required—we provide paid training, a comprehensive benefits package, and opportunities to grow within a stable, team-oriented company.

Qualifications

• Customer-focused approach with strong communication skills.
• Comfortable handling calls, emails, and texts from customers.
• Willingness to learn and adapt; paid training provided.

Responsibilities

• Schedule appointments with customers.
• Answer questions from existing customers.
• Process payments accurately.
• Resolve customer issues and provide excellent service.
• Help customers improve and customize service plans.
• Recommend add-ons and plan changes that benefit the customer (commission/bonus).
• Maintain a positive, team-oriented environment.

Skills

Customer service

Phone communication

Scheduling

Problem solving

Payments processing

Team orientation

Job description

Moxie Pest Control in Phoenix, AZ is hiring a Customer Support Representative for a full-time, day-shift, in-person role. You’ll be the friendly voice answering phones, emails, and texts, helping customers with scheduling, questions, payments, and service plan customization.

No pest control experience is required—we provide paid training, a comprehensive benefits package, and opportunities to grow within a stable, team-oriented company.