Customer Support Specialist - Call Center

Jjsnackfoods; Paducah (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

Jjsnackfoods in Paducah, Kentucky, is seeking a dedicated Customer Service representative to manage orders and customer inquiries. The ideal candidate will have experience in a call center environment and be responsible for processing orders, answering calls, and resolving customer complaints.

This is an entry-level position requiring at least a high school diploma and strong communication skills. Join a leader in the snack food industry where you can thrive in a supportive environment.

Qualifications

• 1-2 years of experience in Customer Service/Call Center.
• Ability to learn and understand equipment components and ordering procedures.

Responsibilities

• Process orders and manage customer inquiries.
• Document all call information according to standard operating procedures.
• Track shipments daily and communicate with carriers.

Skills

Computer Skills

Communication Skills

Education

High School or equivalent

Job description

Jjsnackfoods in Paducah, Kentucky, is seeking a dedicated Customer Service representative to manage orders and customer inquiries. The ideal candidate will have experience in a call center environment and be responsible for processing orders, answering calls, and resolving customer complaints.

This is an entry-level position requiring at least a high school diploma and strong communication skills. Join a leader in the snack food industry where you can thrive in a supportive environment.