Customer Support Specialist (100% Remote)

California Jobs; Los Angeles (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in customer service is seeking a Customer Support Specialist to join their team remotely. This role offers flexible scheduling and does not require prior experience, making it accessible to all candidates. As a specialist, you will assist clients with inquiries, troubleshoot technical issues, and collaborate with the team on improving processes. Enjoy a competitive salary of up to $35/hour while working in a supportive and dynamic environment.

Benefits

Flexible scheduling

Remote working

Immediate hiring

Qualifications

• Must be available and punctual for scheduled work shifts.
• Exceptional phone and listening skills required.
• Strong written and verbal communication skills are crucial.

Responsibilities

• Assist clients with inquiries or issues they may have.
• Provide excellent customer service by responding promptly.
• Troubleshoot technical problems using the employer's platform.

Skills

Exceptional phone and listening skills

Strong written and verbal communication skills

Ability to troubleshoot technical issues

Attention to detail

Job description

Customer Support Specialist (100% Remote)

Employer Industry: Customer Service and Support

Why consider this job opportunity:
- Salary up to $35/hr based on experience
- Flexible scheduling available to accommodate work-life balance
- No degree or prior experience required, making it accessible for all candidates
- Opportunity to work remotely from anywhere within the U.S.
- Immediate hiring, allowing for quick onboarding and start

What to Expect (Job Responsibilities):
- Assist clients with inquiries or issues they may have
- Provide excellent customer service by responding promptly and professionally to client emails and phone calls
- Troubleshoot technical problems and provide solutions for clients using the employer's platform
- Collaborate with the internal team to improve processes and resolve client concerns
- Maintain accurate and detailed records of all client interactions

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Ability to troubleshoot technical issues effectively
- Attention to detail in maintaining client records

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or client support roles
- Familiarity with technical troubleshooting and problem-solving
- Experience working remotely or in a flexible work environment

#CustomerService #RemoteWork #FlexibleScheduling #ImmediateHiring #TechnicalSupport

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.