Customer Support Specialist

Energy Innovation Corp; Everett (WA); On-site; USD 79,000 - 123,000; Full time

Benefits offered by this job

Full benefits

Flexible hours

Job summary

JPMorgan Chase in Everett, WA seeks a Customer Support Specialist who blends sharp analytics with persuasive communication. The role drops the full spectrum of responsibilities from funnel management to trade-show participation, with a mid-level salary range of $79,000 to $123,000 per year and full benefits.

You’ll own the customer journey from first touch to close, delivering demos and keeping pace with evolving market needs.

Qualifications

• Strong collaboration and accountability mindset.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with conflict resolution and prioritization.

Responsibilities

• Dig into Active Listening funnels and fix the step where buyers vanish
• Build the Everett reference network that closes deals for you
• Deliver persuasive product demos to thoughtfully-bold buyers and stakeholders
• Set the weekly cadence that keeps JPMorgan Chase reps accountable
• Own the funnel from first click to closed-won, top to bottom
• Run point on trade shows and pop-ups throughout WA
• Show up at Everett, WA networking nights with a reason to follow up
• Read the room on every mid-level call and adjust the close

Skills

Active Listening

Conflict Resolution

Prioritization

Collaboration

Job description

A quietly-relentless Customer Support Specialist thrives here by blending sharp analytics with a genuine talent for persuasion. Trade your Cold Calling and 5 years for $79,000 - $123,000 at JPMorgan Chase, and the growth that follows is yours to build.

Key Responsibilities

• Dig into Active Listening funnels and fix the step where buyers vanish
• Build the Everett reference network that closes deals for you
• Deliver persuasive product demos to thoughtfully-bold buyers and stakeholders
• Set the weekly cadence that keeps JPMorgan Chase reps accountable
• Own the funnel from first click to closed-won, top to bottom
• Run point on trade shows and pop-ups throughout WA
• Show up at Everett, WA networking nights with a reason to follow up
• Read the room on every mid-level call and adjust the close

What You'll Bring

• The instinct to ask "what would change your mind?" before debating
• A collaborator's reflex to share credit and absorb blame
• A steady hand when three priorities all claim to be number one
• Hands-on proficiency with Conflict Resolution, ideally paired with Prioritization
• Familiarity with the Everett market and local sales marketing landscape

JPMorgan Chase is a small but employee-centric WA company that punches well above its weight in the sales marketing space. Politics die fast at JPMorgan Chase because we put the awkward stuff on the table early.

What you get for saying yes: $79,000 - $123,000, a mentor in your corner, full benefits, and hours that flex toward what matters in Everett.

Fresh as of this morning, JPMorgan Chase marked the mid-level seat available.