Customer Support Specialist

JPMorgan Chase; Cheyenne (WY); On-site; USD 58,000 - 83,000; Full time

Job summary

JPMorgan Chase in Cheyenne, WY seeks a mid-level Customer Support Specialist who can manage a $58,000–$83,000 annual target while delivering a best-in-class customer experience. You will contribute to sales marketing alignment, craft effective messaging, and nurture key relationships to drive growth in Wyoming.

The role emphasizes ownership, resilience, and proactive problem solving within a client-facing, deadline-driven team.

Qualifications

• Must demonstrate Time Management with measurable results.
• Ability to adapt to shifting requirements in a client-facing environment.
• Experience thriving in a client-focused, deadline-driven setting.

Responsibilities

• Lead go-to-market efforts for products launching in WY.
• Identify and pursue new business opportunities across WY.
• Mine data for growth stories that win rooms.
• Bridge gaps between marketing promises and sales delivery.
• Steer prospects from interest to invoice with minimal friction.
• Write compelling copy for ads, emails, and web pages.
• Build Cheyenne reference network to close deals.
• Manage mid-level accounts as a priority.

Skills

Time Management

Adaptability

Client-Focused

Deadline-Driven

Team Player

Problem Solving

Job description

The Customer Support Specialist opening at JPMorgan Chase is for someone who can carry a $58,000 - $83,000 number and still sweat the customer experience. The shape of it is simple — bring 5 years and Time Management, take home $58,000 - $83,000, and grow into whatever JPMorgan Chase builds next.

Key Responsibilities

• Lead underdog-spirited go-to-market efforts for products launching in WY
• Identify and pursue new business opportunities throughout WY
• Mine Critical Thinking data for the growth-minded story that wins the room
• Close the gap between what marketing promises and sales delivers
• Steer JPMorgan Chase prospects from interest to invoice without friction
• Write copy for ads, emails, and web pages that converts sales marketing traffic
• Build the Cheyenne reference network that closes deals for you
• Run the mid-level account like it's the only one that matters

What You'll Bring

• The reflex to surface risk before it surfaces itself
• Adaptability and resilience when facing shifting requirements
• Experience thriving in a client-focused, deadline-driven setting like JPMorgan Chase
• Proven Time Management results, ideally seasoned in Cheyenne, WY
• Strong time-management skills and a bias toward action
• A teammate's instinct to unblock others before yourself
• Solutions-focused problem-solving that doesn't wait for permission

We built JPMorgan Chase in Cheyenne, WY to give sales marketing teams the human‑first tools they actually deserve. As a mid-level Customer Support Specialist, you'll have a real voice in shaping how the sales marketing team operates.

Sign on for $58,000 - $83,000, gain a growth path into sales marketing, a personal mentor, and benefits that make Cheyenne feel like home.

The team in Cheyenne is interviewing on a rolling basis, so early applicants get noticed first.