Customer support service

K Construction Inc; Alta Vista (KS); On-site; USD 34,440 - 41,328; Full time

Job summary

A construction company in Alta Vista is seeking an enthusiastic Customer Support Service representative to provide exceptional support to clients. This full‑time, on‑site position plays a vital role in ensuring customer satisfaction and assisting with inquiries. Candidates should have strong communication skills and a positive attitude. This role offers a competitive hourly wage of $25 to $30, fostering growth and a supportive work environment in the construction industry.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills are necessary.
• Proficiency in using computer systems and software is important.

Responsibilities

• Respond to customer inquiries via phone, email, and in-person.
• Assist clients with service-related questions and concerns.
• Document customer interactions and maintain accurate records.

Skills

Strong verbal and written communication skills

Excellent problem-solving skills

Ability to work well in a team-oriented environment

Proficiency in using computer systems and software

Customer service experience

Education

High school diploma or equivalent

Job description

Description

K Construction Inc is looking for an enthusiastic Customer Support Service representative to join our team in Alta Vista. This full‑time, on‑site position offers a fantastic opportunity for individuals looking to start their career in the construction industry. You will play a vital role in ensuring customer satisfaction and providing exceptional support to our clients.

As a Customer Support Service representative, you will assist customers with inquiries, resolve issues, and provide information about our services. You will be instrumental in maintaining positive relationships with our clients and contributing to the overall success of our projects. We offer a competitive hourly wage ranging from $25 to $30, along with a supportive work environment that fosters growth and development.

Responsibilities

• Respond to customer inquiries via phone, email, and in‑person
• Assist clients with service‑related questions and concerns
• Provide information about K Construction Inc's services and offerings
• Document customer interactions and maintain accurate records
• Collaborate with team members to address customer needs
• Resolve issues promptly and effectively to ensure customer satisfaction
• Follow up with customers to ensure their needs are met
• Support the sales team by providing customer feedback and insights

Requirements

• High school diploma or equivalent
• Strong verbal and written communication skills
• Ability to work well in a team‑oriented environment
• Excellent problem‑solving skills and attention to detail
• Proficiency in using computer systems and software
• Customer service experience is a plus, but not required
• Positive attitude and willingness to learn
• Ability to handle multiple tasks and prioritize effectively