Customer Support Representative – Travel & Accommodations

Destination Makers; Remote; USD 60,000 - 80,000; Part time

Job summary

A travel support company is seeking customer-focused individuals for a remote role assisting travelers with hotel bookings. This position offers flexible hours and is suitable for stay-at-home parents, career switches, or students. Responsibilities include guiding clients through accommodations, providing support, and assisting with bookings. Benefits include training, travel discounts, and income opportunities based on effort. Join us to explore a rewarding career in the travel industry.

Benefits

Fully remote position

Flexible scheduling

Training and certification guidance

Travel discounts

Income opportunities

Qualifications

• Dependable, self-motivated individuals who want flexible working hours.
• Strong people skills to assist travelers effectively.
• Ability to use email and online systems comfortably.

Responsibilities

• Guide clients through hotel options based on their needs.
• Provide friendly and professional customer support.
• Assist with booking confirmations and answer travel questions.
• Organize notes and follow booking workflows.
• Attend virtual training sessions and support calls.

Skills

Strong people skills

Positive attitude

Self-motivated

Comfortable using email

Basic software skills

Job description

Job Type: Work From Home | Flexible Hours

Position Overview

We’re seeking customer-focused individuals to support clients with travel accommodation bookings. In this remote role, you’ll help travelers find hotel options that match their needs while learning the travel industry from the inside.

This position is ideal for stay-at-home parents, career switchers, students, or anyone looking for a flexible, remote opportunity with growth potential.

Responsibilities

• Guide clients through hotel and accommodation options
• Provide friendly, professional customer support
• Assist with booking confirmations and general travel questions
• Keep organized notes and follow simple booking workflows
• Attend virtual training and support calls

Qualifications

• Strong people skills and positive attitude
• Dependable and self-motivated
• Comfortable using email, online systems, and basic software
• Passion for helping others and learning something new

Benefits

• Fully remote position
• Flexible scheduling (part-time or full-time options)
• Training, certification guidance, and support
• Travel discounts and industry perks
• Income opportunities tied to effort and consistency

📌 Interested?

Apply to attend an informational session where we explain the role, training, and next steps.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.