Customer Support Representative (Remote)

Beautiful LLC; Northern (KY); Hybrid; USD 17,000 - 25,000; Part time

Job summary

The Good and the Beautiful is seeking a part-time Customer Support Representative who can work remotely. You will respond to customer emails, navigate multiple systems, and assist with refunds and vendor orders.

You must provide your own internet and equipment, commit to 3–4 shifts of 5 hours per week, and reside in KY or other approved states. This position has no guaranteed hours and may be temporary based on company needs.

E-Verify participation is required.

Qualifications

• Knowledgeable about products, website, videos, blog details, etc.
• Proficient computer skills to access necessary programs and respond to customers in a timely manner
• Prior customer support experience preferred
• Must be 18 years of age or older

Responsibilities

• Respond to customer emails
• Navigate multiple systems and programs
• May be assigned to social media for commenting and messages
• May be assigned to process refunds, vendor orders, and more
• Projects and assignments as needed by management
• Continued knowledge about products offered, inventory, website, blog details, etc.

Skills

Product knowledge

Computer skills

Customer support experience

Age requirement

Job description

The Good and the Beautiful is seeking a qualified individual interested in part-time work as a Customer Support Representative.

Responsibilities

• Respond to customer emails
• Navigate multiple systems and programs
• May be assigned to social media for commenting and messages
• May be assigned to process refunds, vendor orders, and more
• Projects and assignments as needed by management
• Continued knowledge about products offered, inventory, website, blog details, etc.

Requirements

• Knowledgeable about products offered, website, videos, blog details, etc.
• Proficient computer skills to access necessary programs and respond to customers in a timely manner
• Prior customer support experience preferred
• Must be 18 years of age or older

This is a remote position where you will need to supply your own internet and computer equipment. You must be able to commit to 3-4 uninterrupted, scheduled shifts for 5 hours in duration, per week.

There are no guaranteed hours and this could be a temporary position depending on the future needs of the company. 25 maximum hours per week.

We are excited to be part of a growing company. This growth provides opportunities to all of our employees and in turn our mission, and expansion provides opportunities to our client base. It is important to note that this position can only be offered to individuals residing in the following states: AZ, FL, GA, ID, KY, MI, MN, MS, OK, PA, SC, TN, TX, UT, VA.

Please note: We participate in E-Verify, this program verifies workers are authorized to work in the United States.