Customer Support Representative II

Hikinex; Wheaton (IL); Remote; USD 30,000 - 50,000; Part time

Job summary

An established industry player is looking for a highly organized and motivated Customer Service Representative to join their team. This role is crucial for providing excellent customer service and ensuring smooth office operations. The ideal candidate will be the first point of contact for clients, showcasing professionalism and a welcoming demeanor. The position offers flexible hours and the opportunity to work from home, making it perfect for those seeking part-time or full-time work. If you're a self-starter who thrives in a fast-paced environment, this is an exciting opportunity for you to earn good side earnings while contributing to a dynamic team.

Qualifications

• Ability to maintain confidentiality concerning financial information.
• Must be organised and able to prioritise tasks efficiently.

Responsibilities

• Compile, sort and verify the accuracy of customer issues & data.
• Maintain logs of activities and completed work.
• Receive calls, texts & emails on behalf of the manager.

Skills

Customer Service

Administrative Skills

Attention to Detail

Multitasking

Typing/Data Entry

Integrity and Honesty

Education

High School Diploma

Tools

Computer

Internet Connection

Job description

We are seeking a highly organised and motivated Customer Service Representative to join our team. This role is essential in providing excellent customer service and ensuring smooth office operations. The ideal candidate will be the first point of contact for clients and visitors, demonstrating professionalism and a welcoming demeanor. This position requires strong administrative skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. This position is open to any person seeking short-term, work at home, part-time or full-time job. The hours are flexible and no previous experience is required. Our paid market survey participants come from all backgrounds and markets including Customer Service Representative, Data entry clerk, administrative assistant, receptionist, sales assistant.

If you are seeking a versatile part-time work from home position, this is a fantastic opportunity for earning good side earnings.

DUTIES/RESPONSIBILITIES:

1. Compile, sort and verify the accuracy of customer issues & data before it is entered.
2. Act as an assistant to the HR Manager.
3. Maintain logs of activities and completed work.
4. Typing/Data Entry of confidential client and financial data.
5. Perform other administrative tasks as assigned.
6. General work.
7. Data entry.
8. Receive calls, texts & emails on behalf of the manager.
9. Book appointments & flight reservations.

REQUIREMENTS:

1. Ability to maintain confidentiality concerning financial information.
2. Must display a high level of integrity and honesty.
3. Must be organised and able to prioritise tasks efficiently and follow through on commitments.
4. Must be a highly motivated, self-starter who proposes solutions, rather than waiting for others to solve problems.
5. Must be flexible, adaptable and actively intervene to create and energise positive change.
6. Computer - laptop - tablet or smartphone is required to perform work.
7. Internet connection required. Any connection is fine as long as it is secure.
8. You should be okay working on your own from home without immediate in-person supervision.
9. Read and follow written instructions.
10. Typing is essential - data entry of at least 25 words per minute.