Customer Support Manager II

RIM logistics, ltd.; New Jersey; Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical

Vision

401(k) Plan

Health Savings Account

Transportation Savings Account

Short Term Disability

Voluntary Critical Illness & Accident

Paid Time Off

Cultural Heritage Day

Life Insurance & AD&D

Long Term Disability

Recognition Program

Employee Assistance Program

Employee Resource Group/s

401(k) Discretionary Company Matching

Job summary

RIM logistics, ltd. is hiring for a Full-time Management role at the New Jersey Branch. The position focuses on retention, growth, and operational excellence between RIM and our customers, with day-to-day management of assigned accounts and pursuit of targets set by the sales strategy.

The role requires maintaining high levels of service through cross-functional collaboration and supporting improvements within the Branch Business Development Group. Benefits are provided for full-time employees.

Responsibilities

• Retain and grow key accounts; ensure customer satisfaction and meet sales targets.
• Manage day-to-day activities for assigned accounts; provide cross-functional support to uphold service quality and implement improvements within the Branch Business Development Group.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management RIM - New Jersey Branch 1 Attachments

3 days ago Requisition ID: 1612

Salary Range: $75,000.00 To $85,000.00 Annually

This position is responsible for the retention, growth, and operational excellence between RIM and our customers. Responsible for the day-to-day management of assigned accounts, ensuring client satisfaction, support and meeting targets established by organizational sales strategy, maintain exceptional levels of service through cross functional channels and support/implement other improvements within the Branch Business Development Group as required. This position will be required to know and adhere to RIM’s Quality policy and uphold quality standards as well as conform to policies and procedures.

RIM logistics, ltd. is an Equal Opportunity Employer

Additional incentives may be provided as part of the total compensation package.

Full-time employees are eligible for a wide range of benefits as follows:

• Medical
• Vision
• 401(k) Plan
• Health Savings Account
• Transportation Savings Account
• Short Term Disability
• Voluntary Critical Illness & Accident Insurance
• Paid Time Off
• Cultural Heritage Day

COMPANY PAID:

• Life Insurance & AD&D
• Long Term Disability
• Recognition Program
• Employee Assistance Program
• Employee Resource Group/s
• 401(k) Discretionary Company Matching Contribution