Customer Support & Live Events Advocate

Valora Rise; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Travel to live events

Collaborative work environment

Growth path in CX and events

Exposure to high-profile brands

Job summary

Valora Rise in Cincinnati, OH is seeking a Customer Support Representative to be on the front lines of our growth. You'll connect with customers, answer questions, and deliver value that makes a measurable difference. In this role you will meet people face-to-face, identify needs, and promote products and services.

A positive, team-oriented attitude with excellent communication is essential. Join a fun, collaborative environment with a clear growth path and exposure to exciting brands at live

Qualifications

• 1–3 years of experience in customer service, event coordination, or hospitality.
• Excellent verbal and written communication skills.
• Strong problem-solving skills and the ability to stay calm under pressure.
• High attention to detail and exceptional organizational skills.
• Positive, team-oriented attitude with a passion for creating memorable experiences.

Responsibilities

• Engage with customers face to face providing friendly support.
• Proactively identify customer needs and recommend appropriate products, upgrades, or solutions.
• Handle inquiries related to pricing and general information.
• Achieve individual and team sales targets through excellent service and persuasive communication.
• Maintain up-to-date knowledge of our client's products and services.

Skills

Verbal communication

Written communication

Customer service

Problem solving

Attention to detail

Job description

Valora Rise in Cincinnati, OH is seeking a Customer Support Representative to be on the front lines of our growth. You'll connect with customers, answer questions, and deliver value that makes a measurable difference. In this role you will meet people face-to-face, identify needs, and promote products and services.

A positive, team-oriented attitude with excellent communication is essential. Join a fun, collaborative environment with a clear growth path and exposure to exciting brands at live