Customer Support Engineer-elerra, EMS Reliance (XA 21) Product Developer Lead

TOPTAL SYSTEMS; United States; Remote; USD 105,000 - 180,000; Full time

Job summary

A leading company in IT Services seeks a Customer Support Engineer specializing in XA21 and Reliance product development. This mid-senior level role involves leading teams, resolving technical issues, and documenting in a remote work environment. Ideal candidates will have significant experience in electrical systems and product development frameworks.

Qualifications

• 8-10 years of experience required.
• Ability to lead a team and assign activities related to product development.
• Experience in modelling various electrical devices.

Responsibilities

• Lead XA21/ Reliance Product Development activities, especially on modelling.
• Write user/technical documentation and case notes.
• Act as a technical resource for staff.

Skills

EMS

XA21

Reliance

SCADA

Power Systems

Tools

.NET

Job description

Customer Support Engineer-elerra, EMS Reliance (XA 21) Product Developer Lead

Customer Support Engineer-elerra, EMS Reliance (XA 21) Product Developer Lead

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must skill- EMS, XA21, Reliance, SCADA, Power Systems

Remote

Role Description

• XA21/ Reliance Product Development activities especially on modelling side, understanding bugs and fixing the same.
• Ability to lead a team and assign activities related to product development
• Aware of Agile Development activities, ability to be tech lead / PO for Scrum teams Knowledge transfer – write user/technical documentation and case notes. Act as a technical resource for staff
  
  

Competencies: Utilities : Electric grid (Transmission and Distribution), EIS Power Systems, Core .NET Technologies, Digital : SCADA Security

Experience (Years): 8-10

Essential Skills

• Experience in modelling various electrical devices
• Good Technical knowledge on GE XA 21/ Reliance product
• Good understanding of Utility Grid Operations – Transmission systems.
• Exposure to product development, well versed with at least one technical frameworks like .Net
• Working level experience in advance power system management systems, apps like Power flow, Contingency analysis etc
• Exposure to product implementation power utility on eTerra (GE)
  
  

Desirable Skills

• Experience in modelling various electrical devices.
• Good Technical knowledge on GE XA 21/ Reliance product
• Good understanding of Utility Grid Operations – Transmission systems.
• Exposure to product development, well versed with at least one technical frameworks like .Net
• Working level experience in advance power system management systems, apps like Power flow, Contingency analysis etc
• Exposure to product implementation power utility on eTerra (GE)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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