Customer Support Coordinator

Blue Magnolias; Myrtle Beach (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible work arrangements

Job summary

Blue Magnolias in Myrtle Beach is seeking a Customer Support Coordinator to bridge client travel experiences with premier destinations. You will build partnerships with hotels, resorts, tour operators, and local boards to deliver seamless, premium service.

The role emphasizes relationship-building, negotiation, and using CRM tools to manage multiple partnerships while collaborating with marketing and sales to design destination-focused campaigns.

Qualifications

• Experience in travel, hospitality, or tourism partnerships.
• Ability to build long-term relationships with clients.
• Strong negotiation and problem-solving skills.
• Familiarity with global destinations and hospitality standards.
• Self-driven with capacity to manage multiple partnerships.

Responsibilities

• Build and maintain relationships with hotels, resorts, attractions, and tourism boards.
• Negotiate agreements and partnerships to enhance offerings.
• Monitor destination trends and market developments.
• Collaborate with marketing and sales to design campaigns.
• Ensure accurate destination information for clients and teams.
• Represent the company at industry events and trade shows.
• Provide insights to improve client experiences and growth.

Skills

Travel industry experience

Interpersonal skills

Negotiation

CRM proficiency

MS Office proficiency

Tools

CRM software

Microsoft Office

Job description

We are seeking a highly motivated and relationship driven Customer Support Coordinator to join our travel team. This role is perfect for someone passionate about creating meaningful partnerships with hotels, resorts, tour operators, and local tourism boards. You will be the bridge between our clients’ travel experiences and the destinations we promote, ensuring seamless collaboration and premium service.

Key Responsibilities:

• Build and maintain strong relationships with hotels, resorts, attractions, and tourism boards.
• Negotiate agreements and partnership opportunities to enhance product offerings.
• Monitor destination trends, new experiences, and market developments.
• Collaborate with the marketing and sales teams to design destination-specific campaigns and promotions.
• Ensure accurate and up-to-date destination information is available for clients and internal teams.
• Represent the company at industry events, trade shows, and networking opportunities.
• Provide insights and recommendations to improve client experiences and business growth.

Requirements:

• Proven experience in travel, hospitality, or tourism sales and partnerships.
• Strong interpersonal and communication skills, with the ability to build long‑term relationships.
• Negotiation and problem‑solving skills.
• Knowledge of global destinations, hospitality standards, and tourism trends.
• Ability to work independently and manage multiple partnerships simultaneously.
• Proficiency in CRM software and Microsoft Office suite.

What We Offer:

• A dynamic and supportive team environment.
• Opportunity to work with global destinations and industry leaders.
• Professional development and growth within the travel sector.
• Flexible work arrangements.