Customer Support Assistant

Strive Global Events; Tampa (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary package

Professional development opportunities

Clear career growth pathways

Supportive team environment

Job summary

Strive Global Events in Tampa, Florida, is seeking a dedicated Customer Support Assistant to ensure outstanding support and customer satisfaction. The role requires excellent communication and organizational skills, as you will respond to inquiries and assist customers with their needs.

You will join a supportive team environment where collaboration and professional growth opportunities are emphasized. The ideal candidate thrives in fast-paced settings and exhibits a problem-solving mindset, with room for advancement and skill development.

Qualifications

• Strong verbal and written communication skills.
• Excellent interpersonal and customer service abilities.
• Ability to multitask and prioritize responsibilities effectively.

Responsibilities

• Respond to customer inquiries in a professional manner.
• Maintain accurate records of customer interactions.
• Support administrative and operational customer service functions.

Skills

Strong verbal and written communication skills

Excellent interpersonal and customer service abilities

Strong organizational and time-management skills

Problem-solving mindset

Job description

At Skillbridge Academy, we are dedicated to helping individuals achieve their personal and professional goals through innovative learning solutions and exceptional support. Our team is driven by a commitment to service, collaboration, and continuous growth. We believe that every interaction matters, and we strive to create positive experiences for both our clients and our employees.

Job Description

The Customer Support Assistant will play a key role in providing outstanding support to customers while ensuring a smooth and positive experience throughout every interaction. This position involves assisting with inquiries, resolving concerns, maintaining accurate records, and supporting daily customer service operations. This is an excellent opportunity for an organized and professional individual looking to develop valuable communication, problem‑solving, and customer relations skills in a supportive and growth‑focused environment.

Responsibilities

• Respond to customer inquiries in a professional and timely manner.
• Provide information regarding services, programs, and company offerings.
• Assist customers with account‑related questions and general support needs.
• Maintain accurate records of customer interactions and updates.
• Coordinate with internal teams to ensure efficient issue resolution.
• Monitor customer requests and follow up as needed.
• Support administrative and operational customer service functions.
• Contribute to maintaining high levels of customer satisfaction.

Qualifications

• Strong verbal and written communication skills.
• Excellent interpersonal and customer service abilities.
• Strong organizational and time‑management skills.
• Ability to multitask and prioritize responsibilities effectively.
• Problem‑solving mindset with strong attention to detail.
• Professional attitude and positive approach to teamwork.
• Basic computer proficiency and ability to learn new systems.
• Ability to work in a fast‑paced and collaborative environment.

Benefits

• Competitive salary package.
• Professional development and training opportunities.
• Clear career growth and advancement pathways.
• Supportive and collaborative team environment.
• Skill development in customer relations, communication, and administration.
• Hands‑on experience with industry‑standard tools and processes.
• Stable full‑time employment with long‑term growth potential.
• Opportunity to contribute to a mission‑driven organization focused on helping others succeed.