Customer Support Admin Intern: Badging & Process Improvement

ASML; Hillsboro (OR); On-site; USD 25,000 - 30,000; Full time

Job summary

ASML US is seeking a CS Admin Support Intern to assist the Customer Support organization with installing, qualifying, repairing and maintaining ASML systems at customer sites. This internship focuses on streamlining the customer badging process and enhancing documentation, communications and user instructions.

You will learn the badging workflow, create process docs, and contribute fresh ideas to improve efficiency while supporting the CS Admin Support team in the Hillsboro, Oregon region.

Qualifications

• Must be studying towards an associate’s, undergraduate or graduate degree in Human Resources, Communications, Event Management, Business or a related field
• Strong oral and written communication skills (clear, concise, professional)
• Proficient use of all Microsoft Office suite programs
• Experience working in SharePoint a plus

Responsibilities

• Learn and execute the customer badging process
• Establish customer badging process documentation and knowledge capture
• Develop and enhance the user instructions and communications with regards to the customer badging
• Handle other duties as assigned
• Job description subject to change at any time

Skills

Communication

MS Office

SharePoint

Attention to detail

Customer focus

Teamwork

Time management

Education

Associate/Undergrad/Grad degree in HR/Communications/Event Mgmt/Business or related field

Tools

Microsoft Office

SharePoint

Job description

ASML US is seeking a CS Admin Support Intern to assist the Customer Support organization with installing, qualifying, repairing and maintaining ASML systems at customer sites. This internship focuses on streamlining the customer badging process and enhancing documentation, communications and user instructions.

You will learn the badging workflow, create process docs, and contribute fresh ideas to improve efficiency while supporting the CS Admin Support team in the Hillsboro, Oregon region.