Customer Supply Chain Specialist

Morton Salt, Inc.; Overland Park (KS); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Morton Salt, Inc. is seeking a Customer Service / Supply Chain Associate in Overland Park, KS. You will manage orders, respond to customer inquiries, and maintain strong relationships with customers, sales teams, and internal supply chain partners.

You will use data and reports to identify gaps and implement process improvements, balancing service with cost and working across cross-functional teams. A Bachelor’s degree or related experience is preferred, with 3–5 years in a customer-focused

Qualifications

• Bachelor's degree or related experience preferred.
• 3–5 years in a customer-focused supply chain role is desirable.
• Strong knowledge of SAP, AS400, Excel and Outlook.

Responsibilities

• Maintain professional communication with customers and internal teams.
• Process orders and inquiries in line with procedures.
• Provide timely order status and product information to customers.
• Collaborate with cross-functional teams to resolve issues and improve processes.
• Analyze data to identify service improvements and cost efficiency.

Skills

Customer service

Supply chain

Data analysis

Communication

Education

Bachelor's degree or related experience

Tools

SAP

AS400

Excel

MS Outlook

Job description

Morton Salt, Inc. is seeking a Customer Service / Supply Chain Associate in Overland Park, KS. You will manage orders, respond to customer inquiries, and maintain strong relationships with customers, sales teams, and internal supply chain partners.

You will use data and reports to identify gaps and implement process improvements, balancing service with cost and working across cross-functional teams. A Bachelor’s degree or related experience is preferred, with 3–5 years in a customer-focused