Customer Supply Chain Process Planner

McCormick & Company, Incorporated; Northern (KY); Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

401k

Health insurance

Paid time off

Career growth opportunities

Flexibility for diverse life stages

Job summary

McCormick & Company, Incorporated is hiring a Customer Supply Chain Process Planner in a hybrid role at our Global Headquarters in Hunt Valley, Maryland. You will analyze customer data, develop reporting tools, and collaborate with Demand Planning, Sales, and Distribution to drive improvements in cost, service, and efficiency.

The position emphasizes data analytics, supply chain metrics, and leadership of a Supply Chain Analyst II.

Qualifications

• Bachelor’s degree in a related field required.
• Experience with SAP/APO or ERP systems and BI tools.
• Advanced MS Excel; proficiency with Power BI, Tableau, and Power Point.

Responsibilities

• Develop reporting capabilities to support cross‑functional teams and improve efficiency.
• Provide recommendations on system settings and customer data accuracy.
• Manage a portion of the Analyst’s time and guide tool development for data presentation.
• Collaborate with customers and managers to align processes and plan visibility.
• Other duties as assigned.

Skills

Supply chain analytics

Power BI

Advanced Excel

SAP/APO

Tableau

Cross-functional collaboration

Project management

Communication

Education

Bachelor’s degree in Supply Chain, Data Analytics, Finance, or related field

APICS or similar certification

Tools

Power BI

Tableau

SAP/APO

SQL/Access

Job description

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You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team.

McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work.

We are looking to hire anCustomer Supply Chain Process Planner immediately in a Hybrid (50/50) capacity at our Global Headquarters in Hunt Valley, Maryland.

What We Bring To The Table:

The best people deserve the best rewards. In addition to the benefits you’d expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:

• Career growth opportunities
• Flexibility and Support for Diverse Life Stages and Choices

POSITION OVERVIEW:

As part of the North American Supply Chain organization, the Customer Supply Chain Process Planner is

the analytical and managerial resource that has responsibility and accountability to create, analyze and

manage customer supply chain metrics. The scope would include all aspects of data gathering and

reporting capabilities to influence improvement in supply chain efficiencies for the following focus areas: replenishment and promotional forecast data to support customer demand and production planning, customer inventory, cost targets, customer service objectives, order pattern data collection and analysis, fines and fees data with root cause and corrective action, and transportation and distribution efficiencies data. This resource is responsible for providing value-added insights on improvements in efficiency and reduction of supply chain cost. This resource also influences the management of a Supply Chain Analyst II who is dedicated to similar objectives.

RESPONSIBILITIES:

• Develop excellent reporting capabilities to enable collaboration and recommendations with internal departments including Customer Supply Chain, Customer Service, Demand Planning, Sales, Sales Planning, Supply Planning, Distribution and Transportation to ensure McCormick meets internal and external customer objectives including process improvements, cost reductions, service issue resolution, and efficiency metrics.
• Serve as a McCormick expert in customer data and systems, provide recommendations on McCormick & Co., Inc. system settings and customer settings, utilizing expertise, ensuring all McCormick & Co., Inc. constraints, service settings, lead time, profiles, and all components of the supply chain are accurate and optimal. Provide recommendations to Customer Supply Chain Manager and Sales where applicable to influence change and updates within customer replenishment systems.
• Manage a portion of the Supply Chain Analyst’s time and priorities dedicated to the development of tools to support the analysis and presentation of data on the customers’ supply chains. Manage the Analyst’s technical competency development, establishing and achieving performance-based expectations against business goals, and making McCormick a great place to work.
• Collaborate with assigned customers and CSC Managers to define expectations, align processes, develop goal transparency and alignment, and gain product and supply chain insights to ensure effective business plans are established to support customer intimacy.
• Other duties as assigned

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in Supply Chain, Data Analytics, Finance, Business, or related field
• Experience with (SAP/APO/ Power BI, Tableau) & Advanced Planning Systems or comparable ERP system
• Advanced user of MS ExcelProficiency in Power BI, Power Point, Word, Tableau
• Excellent analytical skills - ability to manage & manipulate large amounts of data & convert to clear business information.
• Demonstrated ability to analyze, trouble-shoot, problem solve and resolve complex issues
• Ability to manage medium/large projects and/or process improvement initiatives with cross functional teams using advanced influencing & leadership skills
• Outstanding communication, organization, and coaching skills
• Demonstrated ability to comfortably present to all levels of leadership in and out of the Supply Chain.
• Ability to self-management of own workload
• Handle multiple medium/large projects under direction of manager or team member and can identify process improvement opportunities
• Strong decision Making - Exercises discretion regarding data points and method of evaluation

PREFERRED QUALIFICATIONS:

• Data Analytics degree or certification, Supply Chain certifications APICS, etc.
• Experience with specific key account customer dashboards and tools
• CPG experience, VMI experience
• Proficiency with Access, Sequel, Python

As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Base salary compensation will be determined based on factors such as geographic location, skills, education, experience for this role, and/or internal equity of our current employees as part of any final offer. This position is also eligible to participate in McCormick’s Incentive Bonus (MIB) Plan. In addition to a competitive compensation package, permanent employees of McCormick are eligible for our extensive Total Rewards programs that include:

• Comprehensive health plans covering medical, vision, dental, life and disability benefits
• Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support
• Retirement and investment programs including 401(k) and profit-sharing plans

WHY WORK AT MCCORMICK?

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.