Customer Supply Chain Administrator

Fastenal Co.; Youngs Corners (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Long Term Disability

Dental Insurance

Paid Vacation

Sick Leave

Holidays

401(k) with employer contribution

Job summary

Fastenal is seeking a diligent Customer Supply Chain Administrator to support customer service and supply chain activities from Medina, OH. The role involves handling RFQs, coordinating with sales, engineering, suppliers and customers to fulfill orders while ensuring data accuracy and timely communication.

The position offers a full-time schedule (7:00am–5:00pm) with opportunities for a flexible arrangement after onboarding and performance milestones.

Qualifications

• Bachelor’s degree or equivalent experience in supply chain/ops.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office; able to work in a customer service/ sales oriented environment.

Responsibilities

• Support customer service and supply chain activities for project fulfillment.
• Sourcing, quoting and purchasing new and existing products.
• Collaborate with sales, engineering, manufacturers and customers to address RFQ requirements.
• Respond to customer requests and coordinate internal resources.
• Perform inventory fulfillment and order placement.
• Monetize and report value of supply chain activities to stakeholders.
• Contribute to continuous improvement initiatives.
• Assist inventory optimization initiatives.

Skills

Communication skills

Math aptitude

Attention to detail

Microsoft Office

Customer service

Organization

Problem solving

Teamwork/core values

Drug screening

Background check

Education

Supply Chain/Operations degree or equivalent experience

Tools

Microsoft Office Suite

Job description

Position Details - Customer Supply Chain Administrator

Job ID 640091

Title Customer Supply Chain Administrator

Type Full-time

Location Medina, OH44256

Departments Supply Chain

Date Published October 26, 2026

End Date 11-06-2026

Job Description

Customer Supply Chain Administrator

1153 Medina Rd, Medina, OH 44256

OSOFF

Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm

OVERVIEW

Working as Full-time Customer Supply Chain Administrator, you will engage in a variety of activities to support our customer's supply chain, through establishing best practices. The responsibilities of this position focus on customer service, supply chain, data analysis and operations. In this role, you will complete formal Request for Quotes (RFQs) that require you to understand customer prints and work closely with sales, engineering, suppliers/manufacturers and customers. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.

RESPONSIBILITIES

• Participating in the implementation of new business processes
• Sourcing, quoting and purchasing new and existing products
• Working closely with Fastenal Sales Teams, Fastenal Product Development Teams, Manufacturers and Customers
• Responding and coordinating resources relative to customer requests
• Performing inventory fulfillment functions such as placing and fulfilling orders
• Monetizing and reporting value of supply chain management activities to the customer and to internal stakeholders
• Supporting and participating in continuous improvement activities
• Supporting inventory optimization projects

REQUIRED POSITION QUALIFICATIONS

• 18 years of age or older, due to the nature of work
• Possess or are working towards a degree in Supply Chain/Operations Management or related field of study OR have equivalent industry work experience
• Excellent written and oral communication skills
• Demonstrate strong math aptitude, attention to detail and sense of urgency
• Proficient computer skills, including Microsoft Office Suite
• Be comfortable in a customer service and sales oriented environment
• Demonstrate strong organization, planning and prioritizing abilities
• Exhibit strong problem solving, deductive reasoning and decision making skills
• Demonstrate our core values of ambition, innovation, integrity and teamwork
• Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
• Pass a background check, required by a customer/contract serviced by this location

PREFERRED POSITION QUALIFICATIONS

• Prior experience in sales
• Possess product knowledge in MRO, OEM, Construction or a related Industrial field
• Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed

ABOUT US

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.

FULL-TIME BENEFITS

• Health
• Life
• Long Term Disability
• Dental Insurance
• paid vacation
• sick leave
• holidays
• 401(k) with an employer contribution