Customer Supply Chain Administrator

Fastenal Co.; Taunton (MA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401(k)

Paid vacation

Sick leave

Holidays

Job summary

Fastenal Co. in Taunton, MA is seeking a full-time Customer Supply Chain Administrator. The role supports customers' supply chains through service, data analysis and operations, including RFQ processes and collaboration with sales, engineering, suppliers and customers.

The position location is flexible within the New England region; standard shift is 7:00am–5:00pm Mon-Fri, with onboarding and performance goals. A pathway to flexible scheduling may be offered after trial.

Qualifications

• Excellent written and oral communication skills.
• Demonstrate strong math aptitude, attention to detail and sense of urgency.
• Be comfortable in a customer service and sales oriented environment.
• Demonstrate strong organization, planning and prioritizing abilities.
• Exhibit strong problem solving, deductive reasoning and decision making skills.

Responsibilities

• Participating in the implementation of new business processes.
• Sourcing, quoting and purchasing new and existing products.
• Working closely with Fastenal Sales Teams, Fastenal Product Development Teams, Manufacturers and Customers.
• Responding and coordinating resources relative to customer requests.
• Performing inventory fulfillment functions such as placing and fulfilling orders.
• Monetizing and reporting value of supply chain management activities to the customer and to internal stakeholders.
• Supporting and participating in continuous improvement activities.
• Supporting inventory optimization projects.

Education

Supply Chain/Operations Management degree or related field

Tools

Microsoft Office Suite

Job description

Position Details - Customer Supply Chain Administrator

Job ID 639116

Title Customer Supply Chain Administrator

Type Full-time

Location Taunton, TBD, MA02780

Departments Supply Chain

Date Published October 14, 2026

End Date 10-21-2026

Job Description

Customer Supply Chain Administrator

Position location is flexible and may office from a branch within the New England Region

Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm

OVERVIEW

Working as Full-time Customer Supply Chain Administrator, you will engage in a variety of activities to support our customer's supply chain, through establishing best practices. The responsibilities of this position focus on customer service, supply chain, data analysis and operations. In this role, you will complete formal Request for Quotes (RFQs) that require you to understand customer prints and work closely with sales, engineering, suppliers/manufacturers and customers. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.

RESPONSIBILITIES

• Participating in the implementation of new business processes
• Sourcing, quoting and purchasing new and existing products
• Working closely with Fastenal Sales Teams, Fastenal Product Development Teams, Manufacturers and Customers
• Responding and coordinating resources relative to customer requests
• Performing inventory fulfillment functions such as placing and fulfilling orders
• Monetizing and reporting value of supply chain management activities to the customer and to internal stakeholders
• Supporting and participating in continuous improvement activities
• Supporting inventory optimization projects

REQUIRED POSITION QUALIFICATIONS

The following skills and qualifications are required for this position:

• 18 years of age or older, due to the nature of work
• Possess or are working towards a degree in Supply Chain/Operations Management or related field of study OR have equivalent industry work experience
• Excellent written and oral communication skills
• Demonstrate strong math aptitude, attention to detail and sense of urgency
• Proficient computer skills, including Microsoft Office Suite
• Be comfortable in a customer service and sales oriented environment
• Demonstrate strong organization, planning and prioritizing abilities
• Exhibit strong problem solving, deductive reasoning and decision making skills
• Demonstrate our core values of ambition, innovation, integrity and teamwork
• Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

PREFERRED POSITION QUALIFICATIONS

• Prior experience in sales
• Possess product knowledge in MRO, OEM, Construction or a related Industrial field
• Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed

ABOUT US

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.

FULL-TIME BENEFITS

Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.

COMPENSATION

The base pay range for this position is $50,000 - 60,000.