Customer Success Technician — Ergonomic Lifter Expert

ATS Group

Belgique (MO)

Hybrid

USD 36,000 - 58,000

Full time

5 days ago

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Benefits offered by this job

Pension plan

Hospitalization insurance

Guaranteed income insurance

Meal vouchers

20 days vacation + 12 ADV days

Job summary

ASP Handling seeks a Customer Success Technician to repair and maintain ergonomic lifting aids and to support customers across sectors such as manufacturing and logistics. You will become a product expert in mobile lifters, vacuum lifters, pallet stackers and more.

You will work with clients during exploration to unlock full potential of our products, prioritising safety and efficiency, while training through the ATS Academy to stay current.

Qualifications

Bachelor or A2 degree in a technical field or equivalent through experience.
Dutch fluency with good English; French is a plus.
Customer-focused energy and drive for satisfaction.
Flexible with a valid driving licence B.
Independent worker who also collaborates well in a team.
Able to think analytically and troubleshoot mechanical and electrical issues.

Responsibilities

Repair and maintain ergonomic lifting aids (electric, pneumatic, mechanical).
Troubleshoot mechanical and electrical problems on equipment.
Support customers to realize full potential of products during exploratory phase.
Collaborate with clients to ensure safety, ergonomics and efficiency improvements.

Skills

Dutch

English

French

Driving license B

Team player

Analytical thinking

Technical degree

Independent

Education

Bachelor / A2 degree in technical field

Job description

You will work with clients during exploration to unlock full potential of our products, prioritising safety and efficiency, while training through the ATS Academy to stay current.

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