Customer Success Summer 2027 Internship- Hybrid -Des Moines, Iowa

Socket.dev; Des Moines (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Wellabe is seeking a 10-week paid intern to join our Customer Success team from June 7 through August 13, 2027. In this collaborative role, you will learn key CX skills by working on various projects and learning from our team.

This internship program includes orientation, regular check-ins, one-on-one mentors, weekly coffee chats with company leaders, weekly learning sessions, and engaging social events throughout the summer.

Qualifications

• Currently pursuing degree in related field.
• Possess strong verbal and written communication skills.
• Previous internship or related experience is a plus.

Responsibilities

• Learn about products and services and how CX supports organizations.
• Procedures and training development
• Chatbot development/testing
• CS Week 2027 planning
• Develop AEP ramp up plan – drum excitement/engagement

Skills

Verbal communication

Written communication

Customer success

Team collaboration

Education

Pursuing degree in related field

Job description

Wellabe is seeking an intern to join our Customer Success team for a10-week paid internship from June 7th through August 13th, 2027. In this collaborative role, you will get a chance to learn important skills and gain professional experience by working on a variety of projects and learning from our Customer Success team. You will participate in a well-rounded internship program with the opportunity to gain real world experience that supplements traditional classroom learning.

Essential Functions

• Learn about products and services and how CX supports organizations
• Procedures and training development
• Chatbot development/testing
• CS Week 2027 planning
• Develop AEP ramp up plan – drum excitement/engagement

Qualifications

• Currently pursuing degree in related field
• Possess strong verbal and written communication skills
• Previous internship or related experience is a plus

About Wellabe Internship Program

The Wellabe Internship Program aims to provide interns with a comprehensive understanding of the company while fostering skill development through internship orientation, regular check-ins, assigned one-on-one mentors, weekly coffee chats with company leaders, weekly learning sessions, and engaging social events throughout the summer.

About Wellabe

Since 1929, Wellabe has been finding solutions to help our customers protect their health and financial well-being. And we’re committed to fostering an internal culture of inclusivity, well-being, and development so each of our team members can succeed. Learn more about Wellabe’s culture of betterment by visiting wellabe.com/culture.

Wellabe is full of smart, caring, hard-working people with a broad range of talents who understand collaboration is key. We bring our best selves every day, to connect with others to solve problems, spark innovation, and bring ideas to life. Meet the team and learn what makes Wellabe a great place to work by visiting.

wellabe.com/news/employee-spotlights

Our core values:

• Be dedicated:Show unwavering commitment by proactively taking initiative, setting clear goals, and managing time effectively.
• Be trustworthy:Take accountability for actions, navigate difficult conversations with integrity, and build strong relationships through consistent, honest behavior.
• Be determined:Demonstrate enthusiasm and a relentless drive to overcome obstacles and achieve goals.
• Be collaborative:Foster teamwork by being self-aware, actively listening, and effectively communicating across all levels.
• Be open:Embrace diversity and new ideas to create an inclusive environment.
• Be generous:Embody generosity and compassion by serving a greater purpose and helping others.
• Be better:Commit to continuous improvement and adapt effectively to change.
• Be well:Prioritize physical and mental health, manage stress, and demonstrate emotional intelligence.

Be well – thrive in an environment that fosters inclusivity, well-being, and development.