Customer Success Specialist — Delight Clients & Grow

Plastic Printers, Inc; Hastings (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid training

Medical and dental insurance

401(k) with up to 4% match

Paid Time Off

Casual team-oriented culture

Job summary

A custom product company in Minnesota is seeking a Customer Success Representative to be the voice of the company. This role involves serving as the first contact for clients, managing multiple orders, and collaborating with design and production teams. The ideal candidate is a natural communicator with strong organizational skills and a problem-solving mindset, thriving in a fast-paced environment. The company offers competitive benefits and career growth potential.

Qualifications

• Natural communicator who is friendly, confident, and clear.
• Strong organizational and note-taking skills.
• Curious, coachable, and eager to learn new processes.

Responsibilities

• Serve as the first point of contact for businesses launching custom projects.
• Gather essential project assets like logos and brand colors.
• Coordinate with design, production, and shipping teams for smooth project flow.

Skills

Communication skills

Organizational skills

Problem-solving mindset

Ability to manage multiple projects

Interpersonal skills

Job description

A custom product company in Minnesota is seeking a Customer Success Representative to be the voice of the company. This role involves serving as the first contact for clients, managing multiple orders, and collaborating with design and production teams. The ideal candidate is a natural communicator with strong organizational skills and a problem-solving mindset, thriving in a fast-paced environment. The company offers competitive benefits and career growth potential.