Customer Success Specialist

Nestlé S.A.; Dallas (TX); On-site; USD 72,000 - 95,000; Full time

Benefits offered by this job

Full benefits

Job summary

Nestlé S.A. in Dallas, TX is seeking a Customer Success Specialist to own the full sales cycle from outreach to signed contracts, coordinating campaigns with agencies, and maintaining a Dallas-focused pipeline year-round.

The role emphasizes a strong messaging discipline, knowledge of sales marketing best practices, and the ability to adapt to market shifts while delivering owned KPIs and revenue impact.

Qualifications

• A communicator who writes the meeting recap nobody asked for but everyone reads.
• Working knowledge of First Call Resolution alongside transferable Knowledge Base Management chops.
• A Dallas grounding, or the adaptability to plant roots quickly.
• Solid understanding of sales marketing best practices and industry standards.

Responsibilities

• Keep the messaging consistent from Dallas, TX billboards to cold DMs
• Keep a finger on competitor pricing across TX
• Own the full sales cycle from initial outreach to signed contract
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Build the campaign calendar that keeps Dallas, TX pipeline full year-round
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Read the sales marketing market and reposition the offer when it shifts

Skills

Clear communicator

Knowledge Base mgmt

Dallas-ready

Sales marketing

Job description

The Dallas market is crowded; Nestle's next Customer Success Specialist wins by being remembered, not just heard. Cut to the chase and you get $72,000 - $95,000, a sales marketing mandate, and Nestle colleagues who treat ownership as the default.

Key Responsibilities

• Keep the messaging consistent from Dallas, TX billboards to cold DMs
• Keep a finger on competitor pricing across TX
• Own the full sales cycle from initial outreach to signed contract
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Build the campaign calendar that keeps Dallas, TX pipeline full year-round
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Read the sales marketing market and reposition the offer when it shifts

What You'll Bring

• A communicator who writes the meeting recap nobody asked for but everyone reads
• Working knowledge of First Call Resolution alongside transferable Knowledge Base Management chops
• A Dallas grounding, or the adaptability to plant roots quickly
• Solid understanding of sales marketing best practices and industry standards

We are a proudly-imperfect sales marketing company, and Nestle calls Dallas, TX home. Autonomy here comes with a partner: ask for help the moment you're stuck on Ticket Management.

We'll invest in you with $72,000 - $95,000, full benefits, and a roadmap that turns this job into a long-term career.

Benefits

• full benefits

Your search for a full-time Customer Success Specialist position ends here.