Customer Success & Retention Specialist (Flexible Schedule)

State Farm Agent; Youngsville (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Team Member Monica Meyers – State Farm Agent in Youngsville, LA seeks a Customer Relations Representative to deliver exceptional customer experiences, resolve inquiries, and coordinate with the agency team to meet community needs.

Compensation ranges from $40,000 to $60,000 per year with a bonus based on performance; benefits include 401(k), paid time off, flexible schedule, advancement opportunities, and training.

Qualifications

• Clear communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

State Farm Agent Team Member Monica Meyers – State Farm Agent in Youngsville, LA seeks a Customer Relations Representative to deliver exceptional customer experiences, resolve inquiries, and coordinate with the agency team to meet community needs.

Compensation ranges from $40,000 to $60,000 per year with a bonus based on performance; benefits include 401(k), paid time off, flexible schedule, advancement opportunities, and training.