Customer Success Physicist- San Francisco

Quantum Machines; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Quantum Machines in San Francisco is seeking an exceptional experimental physicist to lead technical implementations of quantum computing solutions. You will act as a vital link between our technology and customers, ensuring successful integration and utilization of our innovative systems.

This role demands over 4 years of experience in experimental quantum information science, fluency in Python, and excellent communication skills. Join us in revolutionizing quantum technologies!

Qualifications

• 4+ years of experience in experimental quantum information science and computing.
• Proven ability to program in Python.
• Strong technical communication and interpersonal capabilities.
• Willing to travel for customer engagements.

Responsibilities

• Lead technical implementation and integration of QM solutions for customers.
• Collaborate with R&D teams for solution optimization.
• Provide technical guidance for quantum control systems.
• Manage technical relationships with accounts.
• Translate customer requirements into technical solutions.
• Assist customers in their quantum research objectives.

Skills

Experimental quantum information science

Python programming

Technical communication

Interpersonal skills

Job description

Quantum Machines (QM) is a global leader in quantum computing control systems. Through our pioneering hardware and software solutions based on instruction‑based quantum control, we’re revolutionizing how quantum computers are built and controlled. As we stand at the forefront of exponential growth in quantum computing, we’re assembling an elite team that actively shapes the evolution of quantum technologies.

We’re seeking an exceptional experimental physicist who combines deep quantum physics expertise with strong interpersonal skills. In this role, you’ll serve as the technical bridge between QM’s technology and our customers, ensuring successful implementation, adoption, and continuous utilization of our solutions. This unique position offers unprecedented exposure to diverse qubit types and quantum architectures, enabling you to help customers navigate and implement groundbreaking experiments. You’ll be translating emerging capabilities into practical customer applications, directly contributing to the acceleration of quantum computing development.

Responsibilities

• Lead technical implementation and integration of QM solutions for customers
• Collaborate with R&D teams to optimize solution delivery and product improvements
• Provide technical guidance on best practices for quantum control systems
• Manage technical relationships with your accounts
• Translate complex customer requirements into actionable technical solutions
• Work closely with customers to achieve their quantum computing research objectives

Requirements

• 4+ years of experimental quantum information science and computing
• Demonstrated experience in Python programming
• Excellence in technical communication and interpersonal skills
• Willingness to travel for customer engagement