Customer Success Operations Analyst San Francisco, California

Hasura Inc.; San Francisco (CA); Remote; USD 150,000 - 200,000; Full time

Job summary

An innovative company is seeking passionate individuals to join their mission-driven team focused on revolutionizing data access through GraphQL. This role offers the chance to work collaboratively with talented professionals globally, tackling challenging problems while enjoying a flexible work environment. The company emphasizes user-first solutions and values teamwork, providing generous benefits including Self-Care Fridays and learning allowances. Join a vibrant community dedicated to making a meaningful impact in the tech industry while maintaining a healthy work-life balance.

Benefits

Self-Care Fridays

Equipment and Learning Allowance

Donation Matching

Flexible work schedules

Generous paid time off (PTO)

Job description

Join our globally distributed team and work on the future of data-access and GraphQL.

Help developers & teams build the future they imagine.

At Hasura, we’re a globally distributed team solving some of the hardest problems in data access. As the amount of data in the world explodes and as the need for building products and applications becomes more urgent, we believe that making data available to developers in a way they love (GraphQL) will address the most fundamental bottlenecks in making them productive.

At Hasura, we’re building tools and technology, based on a strong open-source foundation and ethos, with a focus on building a sustainable project, community, and business around Hasura. Apart from maintaining our flagship open-source graphql-engine, we contribute to and financially support various open-source projects and foundations.

Imagine a world where developers can choose their favorite databases and services (or activate legacy sources they hate working with!). Where much-needed security, performance, and compliance policies just work, and don’t slow down the path to go from idea to reality.

And of course, we make all this happen with great people. We’re a team of mission-driven individuals, and we’re continuously working towards creating a productive and high-impact environment for ourselves!

Our Values

User First: We obsess about our users and their business so we can craft solutions that exceed expectations and inspire delight.

One Team: We cross all barriers to work together towards our common goals, maintaining individual accountability.

Win or Learn: We move fiercely fast to problem-solve without fear of failure, to make improvements on a concrete hypothesis (bet) with every action.

Working at Hasura

You get to collaborate with the smartest humans across the globe on solid challenges with an amazing work-life balance.

Our team is spread across multiple countries, allowing for remote work or in-person collaboration at our office spaces in San Francisco and Bangalore. We believe in a flexible work model that considers individual preferences and promotes effective teamwork.

Self-Care Fridays: We offer the second Friday of every month as a day off. This time allows our team members to engage in activities that rejuvenate and recharge them personally.

Equipment and Learning Allowance: We have equipment and learning budgets to ensure that our employees have the necessary tools and resources to succeed in their roles. We invest in their growth and development by facilitating access to relevant learning opportunities.

Donation Matching: We have an annual donation matching fund to encourage and enhance team member donations to global organizations working towards equality & equity.

Because of our asynchronous ways of working, our team members have the freedom and flexibility to set their work schedules ensuring adequate support and team coverage. This flexibility enables a healthy work-life balance, complemented by generous paid time off (PTO) options.